Remote Job
Job Requirements:
Customer Service Representative
Experis- Posted : 4 years ago
- Title; Customer Service Representative
- Opportunity; 6 Months approved
- Potential to convert to a permanent employee after that time
- Hours of Operation; 9am to 8pm EST
- Would have a 40-hour schedule based on a 5-day work week
- Notes;
- Can be done 100% remotely, but must have a working computer, phone, and internet
- Trainings are done virtually
- Pay rate of $18/hr.
- REMOTE!!
- JOB DESCRIPTION
- Responsibilities
- Multi-tasking may be a challenge for some, but if it's your kind of challenge, this role may be perfect for you. As a Customer Service Representative, or as we like to say, Customer Service Specialist, you'll be a problem-solver, salesperson, device technician, billing expert and more-all while being positive and professional. And you'll also be a hero when you solve our customer's challenges.
- Actively listen to each customer with patience and courtesy.
- Use your troubleshooting and problem-solving skills to come up with solutions.
- Use your great communication skills to resolve customer's device, billing and service concerns.
- Excite customers about how new solutions can positively impact their lives.
- Build customer relationships-earn their loyalty and trust by being polite and helpful.
- Qualifications
- Must have:
- At least a two-year degree or one year of relevant experience.
- Flexible schedule availability to work evenings and weekends.
- Better yet, you'll also have:
- Customer service experience, of course, and if you've handled billing and equipment questions, that's a big plus.
- Experience solving customers' problems in a call center environment. You are tech-savvy and know how to use that knowledge to find solutions while focusing on one customer at a time.
- Military training and experience.
Experis is an Equal Opportunity Employer (EOE/AA)
Job Requirements:
Skills
- customer service
- call center
