Airtable is seeking an enthusiastic Technical Customer Support Advocate to enable our customers! We’re looking for someone who enjoys helping others build on Airtable - from users who are new to Javascript and React, to engineers at enterprise companies building complex applications.
You’ll primarily communicate with external developers through our community forum, email, and chat to resolve technical problems. You will relay product and user enablement feedback to inform broader company actions as we partner to lay the foundations of Airtable’s developer community. This role requires a love of learning, deep curiosity, and clear-writing skills. The right customer solution won't always be obvious, but you see this as part of the fun!
The role can be remote or based in our Austin or San Francisco office.
Bonus points if
About Airtable
Airtable's mission is to democratize software creation, similar to the way the Macintosh democratized personal computing. Software is arguably the most important creative medium of the last century, yet most people cannot build their own software. Airtable gives people and companies a “lego kit” they can use to create custom applications on their own, regardless of technical experience.
We’ve raised $170M in venture funding, including most recently a 100M Series C from Benchmark, Thrive, and Coatue.
Airtable is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Learn more about the product and signup at http://airtable.com