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Senior Product Manager (SMS)

MessageBird
  • fullTime
  • Posted : 1693 years ago

Join our team either remotely or in our HQ in Amsterdam. This role can be based in any location within the EMEA region.

MessageBird is transforming the way businesses communicate with their customers, and SMS continues to be a primary channel for many enterprises to communicate with their customers.

As a Senior Product Manager for SMS you will drive the continuous improvement and expansion of our SMS platform to deliver messages for some of the world’s largest enterprises and fastest growing SMBs customers.

Our SMS platform is a vital part of our omnichannel ecosystem and we process millions of SMSs everyday. As a Senior Product Manager you will have the freedom to create impactful products that help our customers solve their unique challenges.

What you’ll do

  • As a natural product leader you synthesise the needs of our customers with your strategic insights and our aspirations into a compelling and inspiring product vision, strategy and roadmap.
  • Your empathy of enterprise and SMB customer pains and gains at the digital frontier enables you to design and prioritise product features that matter most to our customers.
  • Your strong stakeholder management helps you understand the priorities of your engineering, operations and business partners so that your roadmap has the right mix of platform and product priorities to support our value and growth goals.
  • Your track record in delivering complex projects and scalable telecoms platforms and products for API B2B customers will be invaluable as you shape and drive our growth narrative in SMS.
  • You compile and narrate clear and concise stories that inspire your internal partners, and act as the bridge between customers, business and the engineering teams you need to mobilise to deliver your roadmaps.
  • The metrics that you focus on to discover insights, validate ideas and inform your decisions will be fueled by your strong analytical thinking, conversations with your customers and a deep understanding of the SMS landscape.
  • Your sensemaking superpower allows you to dive into the details and yet craft a big picture to see the leverage points that will create value and growth for your product.

What you’ll bring

  • A minimum of 5 years experience in Product Management, having successfully delivered complex projects and scalable SMS / telecoms platforms for Connectivity, Enterprise and SMB customers
  • A minimum 3 years experience leading high tech engineering teams to deliver complex technical solutions.
  • You understand the world of Platforms, Ecosystems and APIs and can apply that understanding to build standout developer experiences.
  • You have experience building scalable and reliable telecoms/technical platforms and CPaaS services.
  • You are insatiably curious and taking a look under the hood helps you learn and adapt.
  • You have experience working in a fast-paced organisation with an agile product-engineering environment.
  • Previous hands-on software development experience building scalable technical solutions.

Psst… some added perks

  • The ability to Work Anywhere — literally anywhere you want, as long as it’s in the same time zone as your team (yup… you read that right!). This comes with the added benefit of finding the right work-life balance for you by following our 80/20 rule.
  • WFH office set-up allowance to make sure you have all you need to “get shit done” in an ergonomically-friendly manner.
  • Top-notch work equipment (including Bose headphones!).
  • MessageBird swag to keep you well-dressed.
  • The occasional (virtual) company-wide and team events. 
  • A team of (fast-)forward-thinking, talented and fun colleagues from more than 50 countries!

MessageBird is an equal opportunity employer. If you think you’re a match for this role and can bring some great skills to the MessageBird team, please apply! We’re excited to get to know you.