Position Summary:
The Production Representative is responsible for publishing editorial and advertising content to community newspaper websites.

Essential Tasks/Responsibilities:
Execute a content extraction process on newspaper PDF files to convert the articles and ads to HTML and publish to a WordPress Website.
Exercise quality control on content published to website.
Correct publishing errors using the WordPress article editor.
Provide customer service via phone and email.
Must be available to work on Tuesdays and Wednesdays 3pm to midnight EST, and commit to a minimum of 20 hours per week.
Work Non-traditional hours (late nights/early mornings) – great second job opportunity

Capabilities:
Demonstrated ability to function independently and work remotely.
Demonstrated ability to develop collaborative working relationships.
Experience working in teams, with the ability to facilitate and lead.
Excellent verbal, written and interpersonal communication skills required
Ability to communicate on a technical and business level with customers.
Detail oriented, self driven, and able to follow written and verbal instructions.
Demonstrate excellent time-management skills

Qualifications:
Minimum two (2) years of experience working in customer service.

Nice to Have Skills:
Experience styling WordPress websites with customize tool.
CSS and HTML coding experience
Experience with WordPress.