Remote Job
This is a full-time job that requires a commitment of 40h per week, 8h per day, Monday to Friday.
Design Project Manager
ManyPixels- fullTime
- Posted : 2 years ago
ManyPixels provides graphic design services to SMEs, agencies and marketing teams all around the world. For a monthly fee, our customers get direct access to our team of designers and get to create awesome design projects.
Our team is fully distributed across Europe and Asia, while most of our customers are in the US.
We have been around for 3+ years and are growing fast as we are solving a very common and painful problem: finding a talented, affordable and reliable freelance designer is hard. With ManyPixels, you can submit your design request today and get it back tomorrow.
About the role
The team leader will be responsible to manage and oversee a team of 10+ designers and a portfolio of 80+ clients. The tasks will be highly diversified and will constantly evolve as the company grows.
What will you work on
- Workload management
- Each task (logo, landing page, illustration, etc.) that comes in needs to be assigned to a designer with matching skills set. You will need to make sure each task is being worked on, that every designer is not under or overworking and that we always respect our promised deadlines (24h delivery).
- Quality control
- You will be responsible to perform quality checks on all of the finished tasks, making sure all deliverables match the client's brief, and suggesting revisions if necessary.
- People management
- You will be 100% responsible for your team and their projects. You will have to properly manage leave requests, internal and external communication, problems resolution, SOPs implementation.
- Performance review
- With the help of the management team, you will need to conduct bi-annual performance reviews for all members of your team.
- Training
- You will be responsible to conduct one-on-ones / group training with the members of your team regarding onboarding, customer communication, time management, etc.
- External communication
- All designers communicate directly to the client on a daily basis regarding project deliverables. You will have to step in and support our clients when in need of a project manager for more complex situations. You will be responsible for our portfolio of current clients and you will need to take over the communication with the clients quite often, via customer support chat, e-mail or video call.
Our ideal candidate
- Excellent English skills
- Strong knowledge in graphic and/or web design
- Management/Leadership experience
- Ability to use tools (G Suite, Adobe Suite, Sketch, Slack, Asana, Notion, etc.)
- Strong organizational, people, and communication skills
- Motivated / Do-it mentality / Team player / Willingness to go the extra mile
- Fast learner/ability to adapt (things are constantly evolving)
- Strong personality / Honest but always polite
- Customer-centric
Benefits
- Full-time remote job
- Join a growing bootstrapped startup with a lot of potential
- Autonomy to implement ideas and have a significant impact
- 20 days of paid time off per year
- Opportunity to grow (benefits and role/responsibilities) as the company grows
- Competitive salary depending on experience
This is a full-time job that requires a commitment of 40h per week, 8h per day, Monday to Friday.
We are looking for designers who can work either in the US Eastern Timezone (EST), Asian Time (Indochina), or Eastern European Time (EET), 9 AM to 6 PM.
