Russell Tobin & Associates is currently seeking a Web Content Writer 1, 04-month Contract role for our Fortune 500 clients at Plano, TX (Remote). Apply today for immediate consideration.
Duties:
Write assistance content (help files, video scripts, articles) for the Client's family of products. -
Be responsible for the customer-facing help articles for any of product's offerings to our suite of attach products
Transform complex accounting jargon into conversational, approachable language.
Collaborate effectively with other designers, writers, product managers, customer success supportability specialists, and tax content analysts
Solicit feedback and contribute constructively to content design reviews
Work on multiple projects at a time, using strong communication skills to manage time and expectations appropriately
Edit and publish self-help content in WordPress
Evangelize the Product's voice and tone through example, training, and reviews
Push and evolve content frameworks and patterns based on brand guidelines
Advance a strong point of view, backed up by personal expertise, design rationale, customer data, and industry trends
Conceptualize a broad spectrum of ideas and then narrow based on experimentation and customer research
Work on multiple projects at a time, using strong communication skills to manage time and expectations appropriately
Skills:
3+ years of experience in marketing/advertising content writing, content strategy, or journalism preferred
Experience in WordPress (Gutenberg)
Curiosity and commitment to testing new ideas and innovating to drive business results
Effective communicator, presenter, and negotiator
Excellent verbal and written English skills
Education:
Bachelor's degree or equivalent practical experience - (English, Journalism, Human-Computer Interaction Design, or other relevant field)