Project Manager
Aston Carter- Posted : one year ago
Description
One of the largest globally recognized coffee company headquartered in Seattle, WA is looking for a Associate Manager of Loyalty Strategy. This job contributes to the company's success by having an incredible opportunity to make an impact with the Rewards program - an industry-leading loyalty program and key growth driver for one of the world's most beloved brands. The company's Loyalty Strategy & Operations team is a future-looking, innovation-forward and agile team where marketing, digital experiences, and general management intersect. We are looking for motivated, self-starters with a strong strategic mindset, analytical thinking, business acumen, and ability to work in a fast paced and dynamic environment.
The Associate Manager of Loyalty Strategy will help build and execute on key loyalty program strategy and optimization for the Rewards loyalty program. This role will focus on program management and orchestrate key program objectives and needs while building relationships spanning business owners, marketing, technology, and other cross-functional partners to deliver compelling and lasting business impact and superior customer experiences.
Key responsibilities
• Support the development of loyalty opportunities and strategies, that focus on growth, building the brand, and achieving financial objectives, from concept to implementation
• Make sound recommendations leveraging a variety of tools and resources, including customer and partner insights and feedback, data and financial metrics, and cross-functional subject matter expertise
• Help manage key strategy and operations workstreams to deliver business objectives within desired timelines through a customer first lens. Collaborating
with relevant internal and external stakeholders.
• Partner with Analytics & Insights (A&I) and Finance teams to provide inputs and feedback on business cases and measurement plans to support key workstreams.
Job Requirements
• Bachelor's Degree in Arts/Sciences (BA/BS) Business or Marketing Required
• 1-2 years of experience working in fast-paced environment for business/loyalty strategy and experience in program or product management
• Project Management - excellent written and oral communication skills, ability to manage time and prioritize tasks, shows organizational awareness and proactive problem-solving skills
• Business Acumen - strong financial acumen and ability to build business plans inclusive of financial performance levers. Agile decision-making, entrepreneurial nature, ability to formulate a strong POV and adjust plans strategically in a changing environment.
• Customer-First Mindset - distill insights and drive relevant strategies that drive preference and loyalty for the company. Experience leveraging customer segmentation and customer journeys to deliver relevant programs, benefits and experiences to drive business results.
• Analytical - synthesizes complex or diverse information; uses intuition and experience to complement data; ability to effectively communicate and translate business needs to technical teams (A&I); proactively identifies and resolves problems in a timely manner.
• Outcome-oriented. Not reactionary, articulates the desired outcome and works collaboratively to create a path to achieve it.
• E ntrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
Pay: $30/hr. (room for negotiation on higher pay depending on direct Rewards/Loyalty/NFT experience
Schedule: Fully Remote; Standard M-F
Exceptional opportunity to join one of the largest globally recognized coffee company and also join an innovating NFT program that is in the process of launch
For consideration, please apply directly and/or email recently updated resume highlighting the qualifications above to:
Halle Dutro
Account Recruiting Manager
More relevant/direct skills highlighted on resume (Program Management, Loyalty / Rewards Experience, Agile etc.) or on the body of the email, higher consideration for proceeding immediately
Compensation is tied to the Colorado and Washington markets for jobs performed in Colorado and Washington. Other locations may be subject to variances based on location-related factors.
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:
Medical, dental & vision
401(k)/Roth
Insurance (Basic/Supplemental Life & AD&D)
Short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Skills
- project management
- recruiting
- product management
- program management
