Principal User Experience Designer - Hybrid/remote, Montreal or Toronto
Autodesk- 5000 - 6000 USD per Month
- Full Time
- Posted : 12 months ago
Job
Requisition ID #
23WD67247
Principal User Experience Designer/
Concepteur(trice) principal(e) de l’expérience utilisateur, hybride/à distance,
Montréal ou Toronto
French job description to follow!/La description de poste en français se trouve
plus bas!
Position Overview:
Designers at Autodesk can think across the system, champion design ideas,
collaborate with stakeholders, advocate for the customer, and deliver impactful
data-driven designs. Our designers use creative and innovative solutions to
deliver high-quality experiences our customers will love.
Reporting to the Director of Experience Design for Discover-Consider-Buy, the
Principal User Experience Designer will act as the lead designer for strategic
initiatives within the Consider phase of our Customer Lifecycle. In this phase
of the lifecycle, we look to help customers understand how our products and
services can meet their needs within the commercial, trials and education
spaces. This role requires a strategic mindset, critical thinking, proven
leadership experience, and a thoughtful approach to organization,
collaboration, and execution on behalf of the customer.
With over $3.5 billion in revenue and more than 12,000 global employees,
Autodesk has established itself as the global leader in design and make
technology for software and services that offer customers better outcomes
through automation and insights. If you've ever driven a high-performance car,
admired a towering skyscraper, used a smartphone, or watched a great film,
chances are you've experienced what millions of Autodesk customers are doing
with our software.
At Autodesk we look to hire innovators who reimagine possible, those with
diverse backgrounds who elevate our thinking, and leaders who shape the world
and our future.
For consideration, candidates must include both a resume +
portfolio (showcasing high-impact e-commerce or transactional
experiences) with password when applying.
Preference for candidates in Montreal or Toronto to work hybrid/remote, open to
considering fully remote in other locations with a preference for Eastern Time
zone
Responsibilities:
- Lead experience design
initiatives and help set strategy by evaluating and identifying the
intersection of business needs, customer needs, and technical
opportunities
- Partner closely with product
management, and engineering in exploring, planning, verifying, and
building solutions
- Construct compelling
artifacts (wireframes, conceptual diagrams, task flows, storyboards,
presentations, etc.) that outline present conditions and proposed
solutions to gain strategic alignment and encourage innovation within and
across the organization
- Plan and conduct customer
research activities throughout the project lifecycle, including
collaborative sessions with customers and development partners to validate
designs and make iterative improvements
- Participate in the
continuous improvement of customer experience tools and processes, and
scalable experience design standards
- Demonstrate thought
leadership by engaging with designers throughout the company and beyond to
share best practices and promote collaboration
- Plan and facilitate
design-thinking exercises to break through organizational silos and
collaboratively solve complex design challenges
Minimum
Qualifications:
- 8+ years of related
professional user experience design and customer research experience
- 4+ years designing
e-commerce / transactional experiences
- Demonstrated experience in
leading cross-functional teams in problem definition and analysis,
understanding customer workflows, creating prototypes and designs that
solve customer problems
- Ability to visualize and
prototype intended solutions at various levels of fidelity, from
high-level wireframes or mock-ups to conceptual presentations to highly
technical documents and diagrams
- Ability to present designs
to a wide range of audiences, including software development, quality
assurance, learning content development, marketing, and sales
- Up-to-date expertise in
human-centered design best practices
- Experience with designing
and conducting customer research using various methods, including
interviewing, contextual inquiry, usability testing, etc
- Excellent visual and verbal
communication skills with the ability to distill complex ideas, and large
amounts of data and viewpoints, to their essence
- Up-to-date expertise in
human-centered design best practices
Preferred
Qualifications:
- Bachelor’s degree in
interaction design or related field
- Experience designing for
enterprise software, SaaS, cloud, and multi-channel experiences
- Experience with Agile
software design methods
- Experience with Autodesk or comparable competitive products
Skills
- User Experience (UX)
- User Experience Design (UED)
- Customer Research
- Prototyping
- interaction design
