This is a unique opportunity to work as part of Quest’s Customer Success Organization, to help drive customer retention and value creation. The Customer Success Manager (CSM) is responsible for a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding, knowledge sharing, and minimizing churn. CSM's provide insights on customers-to-business interactions, improve customer experience through account support, and handles customer complaints and requests. Keeps customers informed on the latest information regarding a particular Quest product or set of products.
We’re not the company that makes big promises. We’re the company that fulfills them.
We’re Quest: Where Next Meets Now.
Why work with us!
Life at Quest means collaborating with dedicated professionals with a passion for technology.
When we see something that could be improved, we get to work inventing the solution.
Our people demonstrate our winning culture through positive and meaningful relationship.
We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Come join us. For more information, visit us on the web at http://www.quest.com/careers
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