Who We Are Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals that depend on us.
Why This Role Is Important To Field Nation The Sr Product Designer will lead and design user experience solutions to support one or more product teams. In a zero-to-one environment, the role will require creating solutions rapidly for new and unexplored opportunities. This person will be obsessed with owning the problem, understanding the problem, exploring solutions with stakeholders and users, validating solutions, and showing up strong in our end-to-end product design process. You’ll be an influencer leading and partnering with others on product initiatives and championing the creation of winning solutions. In the spirit of out to win together, this position will elevate other team members through peer coaching, mentoring, and thought leadership. If you are highly innovative and enjoy working in a collaborative, high-growth environment, we’d love to connect with you! This position is located in Minneapolis, MN, or remote. This position reports to the Director of User Experience & Product Design.
What You’ll Get To Do In This Role
Lead user experience discovery and design for one or more products to meet or exceed identified OKR’s
Collaborate to own the problem, success metrics, and solutions to drive business outcomes
Advocate for an integrated, consistent design across the end-to-end product experience
Promote a user-centered approach that drives business growth by influencing and educating across the organization about design best practices
Design end-to-end experiences that involve multiple connected features, use cases, and form factors
Collaborate with product managers, engineers, stakeholders, users, and other cross-functional partners to create best-in-class software experiences
Lead end-to-end solution exploration exercises to conduct storytelling on existing problems and the solutions to solve the identified problems
Deliver high-quality designs for mobile, tablet, and desktop experiences
Employ a range of human-centered design techniques, such as conceptual models, personas, user flows, wireframes, and interactive prototypes, to determine and convey design decisions
You May Be a Good Fit If You Have
5+ years of experience in the product design of digital products. Preferably experience with marketplace, B2B, or complex products
5+ years of experience delivering business outcomes for multiple products
Deep knowledge of UX design principles and methods, UX research methodologies, prototyping, UX writing, and rapid experimentation to produce business value
Deep experience in owning the problem, success metrics, and applying lean user-centered design processes while working collaboratively with users, stakeholders, and agile delivery team members
Mastery of storytelling of problems and concepts through the utilization of storyboarding, wireframing, user flows, and prototyping
Experience delivering minimal viable products from useful to usable to desirable
Experience designing for multiple devices and interactions, including mobile (web and native applications), tablet, and desktop
Demonstrate experience in using design systems to streamline product consistency
Demonstrate experience in collaboration and design handoff with engineering and quality assurance, including user stories, acceptance criteria, and design prototype specs
Demonstrate ability to write user test scripts, recruit and screen users, and conduct unmoderated and moderated user testing
Demonstrate mastery of design and prototyping tools. Figma experience is strongly preferred
A strong portfolio demonstrating UX & UI techniques applied to product discovery, design, and implementation, and post-mortem analysis on business outcome learnings and next steps
Why We Think You’ll Love It Here
Flexible paid time off
Annual vacation bonus - yes, we’ll pay you a bonus to take paid time off!
Exposure to cutting edge technologies to solve meaningful problems
Come As You Are At Field Nation, we believe work is about more than checking the right boxes. If you don’t meet 100% of the requirements for this role, but still feel you’d be a good fit, we want to hear from you! We review all applications and may even have another open position where you are the perfect fit.
Field Nation offers a flexible, highly collaborative, hybrid work environment. We are looking for people to join our high performance culture in the states of Minnesota, Wisconsin, Texas, Georgia, Nebraska, North Carolina, Ohio, Arizona, Washington, Oregon, Michigan, Illinois, and Florida.