Remote Job

Entry Level / Customer Service Representative (Remote)

HireMatch

• 5000 - 6000 USD per Month
• Full Time
• Posted : 3 weeks ago

Our Customer Service Representatives are professionals who possesses a demonstrable track record of strong customer service acumen and present a confident, positive, and professional demeanor while handling customer inquiries and payments at our showrooms.

Duties and Responsibilities:

• Prompt recognition of internal and external customers.
• Friendly and courteous when approached in person or on the telephone.
• Resolve customer issues with minimal supervision.
• Follows up with customers in a timely fashion.
• Handles payments, financing and refunds within company guidelines.
• Maintain accurate records by utilizing all available technology.
• Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.
• Update and maintain all customer service reports and records.
• Perform other duties as assigned
  
  

What we offer:

• Health Benefits to include Medical, Dental, Vision, Supplemental benefits, Telemedicine
• 401KProfit Sharing Plan
• Vacation/PTO
• Free Life Insurance
• Furniture Discounts
• Social Responsibility to include building Habitat Houses, American Heart Association fundraising, to name a few
• Career growth in all parts of the organization
• Working with a fantastic team!
• Compensation commensurate with experience

Skills

• Communication
• Customer Service Representatives
• CUSTOMER SERVICE
• Phone Etiquette
• Skilled Multi-tasker