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Entry Level / Customer Service Representative (Remote)

HireMatch
  • 5000 - 6000 USD per Month
  • Full Time
  • Posted : 11 months ago

Our Customer Service Representatives are professionals who possesses a demonstrable track record of strong customer service acumen and present a confident, positive, and professional demeanor while handling customer inquiries and payments at our showrooms.

Duties and Responsibilities:

  • Prompt recognition of internal and external customers.
  • Friendly and courteous when approached in person or on the telephone.
  • Resolve customer issues with minimal supervision.
  • Follows up with customers in a timely fashion.
  • Handles payments, financing and refunds within company guidelines.
  • Maintain accurate records by utilizing all available technology.
  • Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.
  • Update and maintain all customer service reports and records.
  • Perform other duties as assigned

What we offer:
  • Health Benefits to include Medical, Dental, Vision, Supplemental benefits, Telemedicine
  • 401KProfit Sharing Plan
  • Vacation/PTO
  • Free Life Insurance
  • Furniture Discounts
  • Social Responsibility to include building Habitat Houses, American Heart Association fundraising, to name a few
  • Career growth in all parts of the organization
  • Working with a fantastic team!
  • Compensation commensurate with experience

Skills
  • Communication
  • Customer Service Representatives
  • CUSTOMER SERVICE
  • Phone Etiquette
  • Skilled Multi-tasker

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