REMOTE - Senior UX Writer
One Medical- 95200 - 161000 USD per Year
- Full Time
- Posted : 12 months ago
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
One Medical's product development team is seeking an experienced UX Writer to help create patient and care team-facing software interfaces that are understandable, easy to use, and enjoyable. Human connection and communication are essential to building lasting patient and provider relationships, and our product and the content play an essential supporting role in this relationship. Our goal is to seamlessly infuse humanity into best-in-class healthcare technology and ensure clarity every step of the way.
This UX Writer role will be essential in bringing clarity of communication and humanity to our digital product experience. The position will have a hand in writing for crucial product features and concepts, partnering with the broader teams to improve content clarity and brand expression, and actively driving and evangelizing UX copy best practices for consumer and internally-facing software.
What You'll Likely Work On
- Write and edit human-centered UX copy that helps patients, providers, and care teams understand and successfully navigate One Medical's products.
- Help raise the bar on content quality by providing ongoing copy consultation to team members, ensuring copy is accurate, clear, concise, and consistent with brand tone and voice.
- Prioritize and manage multiple projects in parallel across different contexts and fast-moving teams.
- Define and evangelize a UX copy style guide that supports cross-platform best practices and content excellence.
- Partner on research and testing to inform copy decisions and improve overall user experience.
- Engage in initiatives to improve systematic approaches to content management.
- Participate in design reviews and provide feedback on UX/UI design elements related to copy and content.
- Portfolio of writing samples, including interface copy and style guides.
- 5+ years of experience in UX copy or content design for best-in-class consumer-facing products on web and app platforms.
- Solid understanding of product design, content strategy, and UX writing, ideally in the context of consumer-facing Product and Healthcare.
- Ability to execute content projects from the beginning to the end.
- Experience working cross-functionally on multiple projects with Design, Engineering, and Product teams, with excellent collaboration, verbal and written skills.
- Strong editing skills, with attention to detail, and experience setting style guidelines.
Taking care of you today
- Paid sabbatical after 5 and 10 years
- Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
- Competitive Medical, Dental and Vision plans
- Free One Medical memberships for yourself, your friends and family
- Pre-Tax commuter benefits
- PTO cash outs - Option to cash out up to 40 accrued hours per year
- 401K match
- Opportunity to participate in company equity programs
- Credit towards emergency childcare
- Company paid maternity and paternity leave
- Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
- Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
One Medical is committed to fair and equitable compensation practices.
The base salary range for this role is $95,200 to $161,000 ** . Total compensation packages may be based on factors unique to particular candidates, such skill sets, depth of experience, and work location. The total compensation package for this position may also include annual performance bonus, RSUs, and/or benefits
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information.
Skills
- Content Management
- Content Strategy
- User Experience Writing
- User Experience (UX)
- Editing
