Senior UX/UI Designer
NewRocket- 118,000.00 - 146,000.00 USD per Year
- Full Time
- Posted : 11 months ago
Why Us
NewRocket, a Global Elite ServiceNow Partner, advises and supports clients in designing, implementing, and managing digital workflows to improve employee and customer experiences. Awarded "2023 ServiceNow Creator Workflow Partner of the Year", The Most Promising ServiceNow Solution Provider 2022 and recognized as ServiceNow's Americas Partner Award Winner 2021, Global Partner Award Winner 2021, and one of Inc. 5000 Fastest Growing Private Companies. NewRocket is one of only three companies globally that is certified across the entire NOW platform, enabling clients to realize all of the benefits with none of the technical debt.
We work with some of the world's biggest brands, bridging the gap between what customers expect and what their technology can deliver. We #GoBeyond in delivering technology's promise to create new kinds of experiences for our customers. Come join our crew!
The Role
The Senior UX/UI Designer is responsible for executing a UX Strategy based on functional and technical requirements and business objectives. The Designer delivers innovative solutions for complex professional services projects while providing an excellent client and end-user experience.
What You Will Be Doing
- Conduct peer reviews to ensure leading practices and quality
- Facilitate meetings, brainstorms, and design reviews
- Initiates discussions to define system requirements, problems, and goals
- Gathers requirements and feedback
- Create initial design concept, wireframes and high-fidelity prototypes using Figma
- Develop journey maps and user flows to visualize use cases
- Present design artifacts and rationale
- Conduct design QA
- Manage and maintain the Figma design system
- Learn and share product knowledge
- Design sprints and design methodology
- 5-10 years of UX/UI Design experience
- 1-3 years of Agency experience or experience supporting multiple clients at a time
- Strong understanding of the ServiceNow platform or similar Enterprise Solutions (SaaS)
- Evidence of polished work examples or portfolio highly preferred
- Strong written and verbal communication skills with the ability to present solutions to clients
- Strong attention to detail
- Strong problem-solving skills; ability to simplify complex situations
- Strong relationship management skills with all levels
- Ability to design functional user interfaces for web-based products
- Proficient in creating wireframes and high fidelity mockups
- Working knowledge of design system and workflows
- Ability to deliver high degree of customer satisfaction
- Comfortable working in a matrixed organization
- Comfortable working with ambiguity and change
Bachelor's degree in Computer Science and/or equivalent work experience
ServiceNow Accreditations preferred
Design Thinking Accreditations preferred
We Take Care of Our People
NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact [email protected].
The salary range for this job is $118,000.00 to $146,000.00 in the United States, including (but not limited to) California, Colorado, and New York City. The amount offered will depend on additional factors, including job-related skills, experience and relevant education or training. In addition, the successful candidate will be offered a performance-based incentive plan, health insurance, 401k contributions, a flexible (unlimited) paid time off policy, and 10 paid holidays per year. Applicants should apply via NewRocket's internal or external career sites.
Skills
- User Interface Design
- User Experience (UX)
- User Flows
- Technical Requirements
- Figma (Software)
