Lead UX Researcher

• 120,000 - 200,000 USD per Year
• Full Time
• Posted : 11 months ago

About Replit

We’re building the world’s most ubiquitous programming environment. We focus on inspiring creativity and generating value for creators through community, and we design simple yet scalable infrastructure primitives for the next generation of creators. We want to blur the line between learning and making– a place where you can hang out, tinker with ideas, learn new concepts, and launch a business all in the same day.

About the role:

Replit is building out its UX Research practice. We are looking for an experienced UX Researcher who thrives in a 0-to-1 environment. This role will be the founding UX researcher for the time being. Replit believes in delivering value and rightsizing our investments, so starting with this role and a Research Coordinator. The UX Researcher will report to the Head of Design and work closely with Product Design, Product Management, Engineering, and cross-functional partners such as Biz Ops, Community and Marketing. This is a unique opportunity to create and advance a new function at a company changing how the world develops software, and to provide actionable insights that directly impact millions of users, immediately.

Examples of what you could do:

• Run a diary study with a cohort of new Replit users to understand their journeys, pain points, and needs
• Train team members at Replit on best practices of doing unbiased research and methods to empower people to better understand our customers
• Embed with a product pod to work with Product, Design, and Engineering on a research initiative
• Partner with the Data Analytics team to have a cohesive understanding and snapshot of our customers
  
  

• Lead the UX Research function working closely with Product, Design, and Engineering
• Provides both confident team leadership and patient guidance to a range of stakeholder levels, including guiding designers and PMs through their own research
• Manage multiple research initiatives either directly conducting your own research or helping teams do their own
• Collaborate with Product Marketing, Support, and Data Analytics to formulate cohesive narratives of customer problems
  
  

• 6+ years of user research experience at a product company
• Working knowledge of multiple research methods and approaches (generative, evaluation)
• Experience at companies with multiple customer segments (self-serve, SaaS, etc.)
• Can successfully manage project prioritization and multiple stakeholder relationships independently
  
  

• You’re actively using Replit
• You have an affinity for developer tools (IDEs, collaboration) and making software building more accessible
• Degree in Human Computer Interaction or Human Factors background a plus
  
  

• Replit Product
• Getting started with Replit
• Repl from Repo
• Replit Multiplayer
• Interviewing + Culture
• My First Software Engineering Job Interview
• Life at Replit
• Operating Principles
• Reasons not to work at Replit
  

Skills

• User Experience (UX)
• User Experience Design (UED)
• User Research
• UX Research
• wireframing