Technical Writer

• 5000 - 6000 USD per Month
• Full Time
• Posted : 11 months ago

Job Title: Technical Writer - IT Applications

6-8 week contract with the likelihood of extending

Job Summary: We are seeking a highly skilled and detail-oriented Technical Writer to join our dynamic IT team. As a Technical Writer specializing in IT applications, you will play a crucial role in creating clear, concise, and accurate documentation for our software applications, ensuring that end-users can effectively understand and utilize our technology solutions. You will collaborate closely with cross-functional teams, including software developers, product managers, and quality assurance professionals, to gather information and translate complex technical concepts into user-friendly documentation. This role requires strong communication skills, technical proficiency, and the ability to work independently in a fast-paced environment.

Responsibilities:

• Collaborate with subject matter experts, software developers, and other stakeholders to gather information about IT applications and understand technical concepts.
• Create and maintain comprehensive documentation, including user manuals, installation guides, release notes, API documentation, and other technical materials.
• Organize and present complex technical information in a clear, concise, and user-friendly manner, tailored to various audiences, such as end-users, administrators, and developers.
• Ensure accuracy and consistency of content by reviewing, editing, and proofreading technical documents, adhering to established style guidelines.
• Conduct research, gather requirements, and stay up-to-date with the latest software features and updates to deliver accurate and relevant documentation.
• Collaborate with the Quality Assurance team to test and validate software functionality, ensuring that documentation aligns with the latest product releases.
• Create and maintain templates and standards for documentation to ensure consistency across all IT applications.
• Participate in usability testing and provide feedback to enhance the user experience of our applications.
• Continuously improve documentation processes, tools, and practices to streamline content creation and maintenance.
• Stay informed about industry trends, best practices, and emerging technologies in technical writing and IT applications.
  
  

• Bachelor's degree in Computer Science, Information Technology, Technical Communication, or a related field. Equivalent work experience will be considered.
• Proven experience as a Technical Writer, preferably in the IT industry, with a focus on software applications.
• Strong understanding of software development concepts and methodologies.
• Proficiency in writing clear and concise technical documentation, with a keen eye for detail.
• Excellent written and verbal communication skills, with the ability to effectively explain complex technical concepts to non-technical audiences.
• Familiarity with documentation tools and technologies, such as MadCap Flare, Adobe Technical Communication Suite, JIRA, Confluence, and version control systems.
• Ability to work independently and manage multiple projects with competing deadlines.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Experience with Agile development methodologies and an understanding of software development life cycles (SDLC) is a plus.
• Salesforce experience is highly desirable
  
  

Skills

• Technical Communication
• Technical Writers
• Technical Documentation
• Writing
• Subject Matter Experts