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Proposal Manager

Teladoc Health
  • 86,000 - 100,000 USD per Year
  • Full Time
  • Posted : 11 months ago

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary Of Position

The Proposals Manager is responsible for researching and writing executive summaries and responses to RFPs and RFIs that effectively and accurately communicate Teladoc Health’s key messages, products, and services and how they meet a specific customer’s requirements. In addition, the Proposals Manager collaborates with the Proposal Development Director to define and implement clearly defined processes, leveraging best practices; to foster excellence, learning, and continuous improvement among team members; and to launch initiatives that support the team’s core mission. A critical component of this position is the ability to manage both deadline-driven RFP projects with team-level strategic and operational responsibilities in a fast-paced, complex environment working with multiple stakeholders in different locations. business, functional, and response requirements.

Essential Duties And Responsibilities

  • Lead proposal strategy and execution for one or more solution areas:
    • Lead most complex RFP and RFI responses. Analyze RFPs/RFIs to understand the opportunity; manage process and timeline, ensuring stakeholders are aware of their role in the process; and adhere to department processes and industry best practices. Determine when proposal consultants are needed to support volume. Manage efforts of all contributors, including proposal consultants.
    • Develop relationships with stakeholders in assigned product area(s); proactively develop company, market and product knowledge; and ensure creation and maintenance of up-to-date and relevant content in the proposal content system in accordance with database and style guidelines and SLAs.
    • Understand marketing strategy and apply to proposal content and to individual customer responses through development of win themes and writing strong, tailored executive summaries.
    • Identify gaps and opportunities in solution area for improvements in proposal strategy for designated solution areas(s). This may include leading custom proactive proposals, initiatives to influence RFPs before release, analysis of proposal outcomes and resulting recommendations.
  • Contribute to Proposal Development team success by collaborating with Proposal Director and others to implement processes and best practices, enforce standards, and lead operational and strategic initiatives, for example in the areas of process enhancement, tool development or adoption, or cross-disciplinary initiatives.
  • Mentor and provide guidance to consultants and new or more junior members on the team on all aspects of proposal development and industry and Teladoc Health best practices.

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Supervisory Responsibilities

No

Qualifications Expected For Position
  • 3-5+ years of experience writing and managing proposals/RFP responses. Healthcare technology industry experience a plus.
  • Exceptional writing, editing and proofreading skills
  • Experience as a project or team leader. Ability to inspire and decisively address issues, and engage senior leaders as appropriate.
  • Ability to identify opportunities for operational improvements, and propose and implement changes.
  • Ability to turn strategic goals into achievable and manageable plans.
  • Experience providing meaningful reporting.
  • Technical Skills
    • Advanced Microsoft Word, including custom styles and templates
    • Intermediate Microsoft Outlook, Excel, PowerPoint, and Teams, as well as Adobe Acrobat. Advanced knowledge of Excel is a plus.
    • Proficiency with proposal database software (RFPIO, Qorus or equivalent).
    • Familiarity with Salesforce or other CRM software a plus.
  • Bachelor’s degree in relevant field, e.g., English or Communications, or equivalent. Master’s degree is a plus.
  • APMP Foundation Level certification
  • APMP membership.

The base salary range for this position is $86,000 - $100,000In addition to a base salary, this position is eligible for performance bonus, RSU’s, and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2023 . Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Why Join Teladoc Health?

A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.

Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.

Skills
  • Proposal Writing
  • Proposal Management
  • Editing
  • Request for Proposal (RFP)
  • Writing

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