Remote Job
Digital Account Manager (REMOTE)
Ferocious Media- 5000 - 6000 USD per Month
- Full Time
- Posted : 10 months ago
Job Description
- Strong Presentation Skills: The right candidate will have vast experience preparing, and structuring calls and monthly meetings to help maximize time and wow clients
- In-depth Understanding of Client Campaigns: You are expected to know how each digital offering and product can benefit the client
- A Multitasking Mindset: Client discovery calls, campaign change requests, checking client budgets, reviewing performance, and answering billing questions can all be part of the daily workload
- Evaluate Often: Have a pulse on your current clients' plans and offer recommendations, latest offerings, budget increase, and packages to increase growth and/or ROI
- Maintain Relationships: continuously build strong client relationships on trust, knowledge, and proactive responses
- Research and Provide Feedback as Needed: Be able to answer industry questions or work with the appropriate person to get the client the best answer possible
- Report and Address: have a natural ability to express wins and room for growth with the clients each month
- A Desire to Continually Learn: Be proactively keeping a pulse on the latest trends, offerings, and products in the digital marketing industry
- 3+ years in a direct client-facing/customer service role desired
- 2-3 years of digital marketing experience preferred
- High-Level Knowledge of SEM, SEO, social media, and web design required
- Solid presentation and communication skills
- Organized and detailed
- Experience working closely with a sales team is a plus
- Knowledge of programmatic or performance marketing a plus
- A Strong Urge to Provide Client Success: The perfect candidate will be constantly looking for best practices, the latest trends, and tools to help gain authority and grow rankings in a morally responsible manner.
- Analytics and Strategic Mindset: Not only can you quickly identify issues or room for growth, but you’ll swiftly create a plan and present it for constant improvement.
- A Love for All Things Digital: Develop and expand on a client's digital footprint through social media, search engine optimization, search engine marketing, and other campaign initiatives.
- Overly Coordinated and Self Managed: You should have experience balancing your own book of clients, working with sales digital analysts, taking care of random tasks or issues, and keeping communication and information flowing.
- Some Sales Experience: Provide assistance, recommendations, and information for proposals and new sales opportunities.
Skills
- Digital Marketing
- SEO
- social media
- Communication
- web design
