SonderMind

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Senior Product Designer

SonderMind
  • 110,000 - 125,000 USD per Year
  • Full Time
  • Posted : 9 months ago

At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental health care that produces high-quality outcomes for individuals. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them.


How you'll make an impact


SonderMind’s design team is looking to add a Senior Product Designer. In this role, you will take complex workflows and convert them into easy-to-use, seamless and delightful experiences that drive SonderMind's mission to redesign behavioral health. You will partner with stakeholders, product managers, and developers to shape end-to-end experiences from concept through release. Our ideal candidate has a strong understanding of all parts of the product design process, with a proven track record in designing new, innovative features, as well as iterating on existing features to create better user experiences. You must be comfortable leading design projects and working cross functionally in both autonomous and collaborative environments. You will join a strong team of product designers and report directly to the Head of Product Design.


Success looks like


  • As you settle into your new role, you will be surrounded by a dedicated group of talented designers. You will be integrated into an active cadence of Design Jams, pressure testing each other’s work, and supporting wherever is needed. You’ll hit the ground running and become familiar with our current product platforms and features, understand the product strategy and roadmaps, as well as the competitive space.
  • After onboarding, you will be partnered with a Product Manager and expected to take ownership of the discovery and execution of UX/UI design within a dedicated product squad. You’ll be responsible for conducting user research and setting design requirements based on findings.
  • Ultimately you will be measured on your ability to design well thought-out, human-centered solutions that are seamless experiences and are composed of strong visual user interfaces.


What you'll do


  • Design product experiences that people love to use.
  • Understand the humans using our software and create user-centered designs that are pleasurable to use, optimize workflows, and measurably solve pain points.
  • Working with your Product Manager, actively create and contribute to the definition of OKRs and Roadmap.
  • Work in partnership with your team’s product manager and engineers to design, iterate on, and implement features which measurably impact our quarterly OKRs.
  • As a senior member of the design team, advocate for a high design quality bar within their own work and across squads.
  • Collaborate with and present to leadership, peers, and cross-functional stakeholders (Leadership, Marketing, Clinical, Ops teams).
  • Define opportunities for product or feature enhancements, and set design requirements by actively identifying user needs. Methods include conducting UX discovery workshops, data analysis and user research.
  • Conduct user testing and evaluate the effectiveness of the product design.
  • Ensure that designs meet accessibility standards and are compliant with industry regulations.
  • Utilize and contribute to our design system and component libraries.
  • Remain up-to-date on design best practices, industry trends, and consumer preferences.
  • Some of the artifacts you will be responsible for include: UX Briefs, journey maps, detailed user flows, wireframes, high fidelity mockups, prototypes, design jira tickets and design specs.


What you'll bring with you


Required Experience


  • 3-5 years of dedicated experience in digital product design, including user experience (UX) and user interface (UI) design disciplines.
  • A well-rounded product design portfolio with result-driven case studies.
  • Has experience designing for both desktop and mobile (native and responsive) platforms.
  • Deep experience conducting user research and usability testing.
  • Experience designing accessible experiences that are compliant with industry standards.
  • Excellent verbal and written communication skills with experience in copywriting/UX writing.


Preferred Experience


  • BA/BS in Design or HCI or equivalent certificate program in UX/UI Design
  • Enterprise, SAAS and systems design experience preferred
  • Mentoring designers
  • Knowledge of HTML, CSS, Javascript, and emerging technologies


What We Value


  • Curious: Seek to understand and pull the thread
  • Courageous: Takes action, even when uncomfortable
  • Lightful: Assume positive intent in others
  • Authentic: Say what you mean, mean what you say, act accordingly
  • Bucketworthy: Don’t let your bucket leak


Our Benefits


The anticipated salary range for this role is $110,000- $125,000. This role is eligible to participate in our equity incentive plan. Actual title and compensation is commensurate with qualifications and experience.


As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.


Our benefits include:


  • A commitment to fostering flexible hybrid work
  • A flexible PTO policy with a minimum of three weeks off
  • Therapy coverage benefits to ensure our employees have access to the care they need
  • Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA and FSA options
  • 14 paid company holidays and a company shut-down during the last week of the year
  • Employer-paid disability & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to eight (8) weeks of short-term disability leave
  • Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition)
  • 401K retirement plan with 100% matching on up to 4% of base salary


Mental wellness impacts people of every community. At SonderMind, building and supporting a diverse workforce is foundational to our goal to redesign behavioral healthcare to be more approachable and accessible. SonderMind is a committed equal opportunity employer and provides a workplace that will not tolerate discrimination or harassment on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status.

Skills
  • UX writing
  • User Experience Design
  • User Interface Design
  • HTML
  • SaaS
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