Digital Strategy Consultant - Level 2
Helium SEO is hiring a Digital Strategy Consultant as the project lead. This opportunity is available in-office at our Cincinnati location. We do offer a hybrid model working Tuesdays and Thursdays from home. Candidates will be considered for a primarily full remote role as long as they are within 1-3 hours driving distance from the office.
In this role, you will bring professionalism, enthusiasm, and exceptional communication skills to serve your assigned clients. You will be the right hand individual responsible for providing excellent B2B customer service.
Role expectations include:
Required Skills
Expectations
For you to be the next Heliumite, you MUST exemplify our Core Values: Extraordinary Service, Responsive Communication, If it is to be then it is up to me, Problem Solver, Proactive, Under promise yet Overdeliver, and Achieve the North Star.
We believe culture is the most important thing we must get right at this early stage in our journey. If we get the right people working together in productive ways, we can do anything. In this role, you will spend most of your day communicating. You will create and communicate successes for your clients, and when there are issues, you will deal with it tactfully and professionally. You will own your customer accounts completely, putting their results first and making sure that they are receiving world-class service.
About You
You understand that no one is perfect, that we all have weak spots, and you want to master the skill of self-improvement regardless of your experience.
You are driven to do amazing work and complete every task to the best of your ability.
You constantly push yourself to get more done in less time by attacking your work with intensity.
You ask for help when you need it, own up to your mistakes, and put the needs of your colleagues above your own ego.
Compensation & Benefits
Helium offers full medical and dental coverage and currently covers up to 90% of medical premiums for employees. We offer a retirement account, $100,000 in life insurance for every employee, unlimited PTO, paternity leave, and all the Helium swag you could ever need. In addition, Helium is known for its’ fun and collaborative work environment, even the household dog is invited!
Come join a dedicated but fun loving team and help us improve the digital marketing industry one client at a time!