Our team operates with a focus on making a meaningful impact for our customers. We believe in approaching challenges with a first principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. We look for team members that are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

About The Role

We are looking for a distributed systems engineer to work on the systems that power the syncing engine our customers and other engineering teams rely on. This presents an exciting challenge where you can apply your expertise in distributed systems, performance optimization, and troubleshooting to push the boundaries of what is possible and meaningful improve our ability to move massive amounts of customer data. This role also provides a unique opportunity to work on a multi-cloud and multi-region infrastructure that supports a global customer base.

We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. This comes in different forms: you will own and deliver projects from start to finish, you will work directly with customers to solve their hardest scaling problems, and you will have a lot of influence over what we work on as a team and company.

Some of the problems we’ll be working on include:

Sync Speed: Customers want to sync a lot of data to important destinations like Facebook and Snapchat, which requires us to analyze every part of our syncing process and find where we can optimize to sync data more quickly

Streaming Syncing: We currently sync data from sources in batch only, but envision a world where we also do syncs in real-time and support streaming sources like webhooks and queues

Scalability and Reliability: As part of our rapid growth, we’re always evaluating current future bottlenecks in scaling and reliability, and architecting for the next order of magnitude of growth

Personalization API: Our Personalization API product provides a low latency caching layer on top of data warehouses that enable customers to use their data warehouse for real-time personalization use cases with Multi-Region and Multi-Cloud: Supporting our multi-region and multi-cloud backend, including extending it to launch Hightouch on in new regions to support data residency requirements of our global customer base

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $170,000 - $240,000 USD per year, which is location independent in accordance with our remote-first policy.

About You

You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment.