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Software Customer Solutions Engineer (Engineer, Software Development) - Remote | WFH

Get It Recruit - Information Technology
  • 5000 - 6000 USD per Month
  • Full Time
  • Posted : 4 weeks ago

We are a dynamic and innovative technology company, committed to excellence in the field of software development. We're looking for a talented and dedicated Software Development Engineer to join our team. As a Software Development Engineer, you'll have the opportunity to work on exciting projects, develop cutting-edge solutions, and contribute to the evolution of our software offerings.

Key Responsibilities

  • Collaborate with a team of developers, business analysts, and project managers to design, develop, and deliver software products and solutions.
  • Play a crucial role in enhancing our Digital Imaging Solution and Customer Success software solutions.
  • Contribute to solution development and delivery using our products and platforms.
  • Participate in the software review process, which includes analyzing software design, functionality, and performance.
  • Embrace Agile practices to incrementally and iteratively deliver results.
  • Provide technical support and troubleshooting assistance to fellow developers using our software.
  • Offer expert guidance to the Customer Success support team when needed.
Qualifications

  • Bachelor's degree in an engineering or computer science discipline is required, along with 3-5 years of related experience.
  • Proficiency in basic scripting (VB or JS) and programming languages (.Net, Java, .COM, XML).
  • Basic knowledge of SQL databases (MSSQL, Oracle, DB2) and SQL queries.
  • Familiarity with IIS, Certificates, Web Application, Internet Connectivity, Network Monitoring, VM.
  • Experience with JIRA and Salesforce for creating support tickets is a plus.
  • Minimum Of 1 Year Of Support Experience.
  • Strong problem-solving and analytical skills.
  • Ability to read and analyze application logs.
  • Effective priority management skills.
  • Excellent verbal and written communication skills.
  • Strong work ethic: reliable, responsible, flexible, professional, patient, and hardworking.
  • Willingness to learn and adapt.
  • Capable of planning and delivering training.
  • Expertise in Canon Software and related technologies is highly desirable.

Skills
  • Jira
  • salesforce
  • .net
  • Java
  • SQL
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