Remote Job
ABOUT REVEL IT:
Revel IT (formerly known as Fast Switch) is one of the fastest-growing, privately held, IT Staffing companies in the nation. Our client base includes 32% of the Fortune 25. We have major offices in Dublin, OH, Phoenix, AZ, Los Angeles, CA, and Austin, TX and are rapidly expanding into new markets from coast to coast.
WHY REVEL IT:
#gdr4900
To Apply for this Job Click Here UX Researcher – Remote | 975841
UX Researcher – Remote | 975841
Dice- 5000 - 6000 USD per Month
- Full Time
- Posted : 6 months ago
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Revel IT, is seeking the following. Apply via Dice today!
To Apply for this Job Click Here
OUR GOAL:Treat our consultants and clients the way we would like others to treat us!
Interested in joining our team? Check out the opportunity below and apply today!
Our Dublin, Ohio client has a remote contract opportunity available for a UX Researcher who will help uncover and define user needs, analyze data gather through various research methods and analytics, and validate whether or not digital transformation efforts are meeting the needs of our users. The UX Researcher will work directly with the entire product team across multiple squads to prioritize and specify features to deliver great new experiences.
Skills
On day one, you will know how to:
- Identify the proper research methods needed to meet best the needs of the goals of the problems we are trying to understand
- Conduct or support primary user research studies with business stakeholders and users to gain user insights around met, unmet, stated, and unstated needs
- Conduct or support secondary research efforts, including analytics, user recordings, and feedback, survey results, customer service call logs, internal usage reports, and others.
- Validate concepts and prototypes to uncover additional insights and opportunities.
- Translate research data gathered into actionable recommendations that help inform future efforts and can deliver recommendations to business partners and leaders in a consumable and delightful manner.
- Define user research methods that most effectively inform strategic direction on future and current transformation efforts.
- Are familiar with and have used a variety of unmoderated online research tools but are just as comfortable in a moderated setting
- Partner with a digital product team working with UX, UI, product, customer support, technology, and other internal business partners
- Have started to establish yourself as the go-to person on the team for all things related to user research, user behaviors, and best practices in conducting the right research methods to gain the most insightful user data
- Have participated in several design sessions to help inform squads of the needs of the user
- Have participated in design reviews with your teams to provide relevant feedback
- Have (or have started to) aggregate, analyze, share, and communicate findings and insights to inform recommendations on the best digital experiences our customers want and need
- Have built/or supported the build of a database of user behaviors, triggers, and other data points that can be easily extracted to support design decisions
- Be collaborating with strategic VOC partners and corporate customer insights team on strategic direction to measure customer sentiment best.
- Provide a digital portfolio (demonstrating professional research and problem-solving skills)
- Bachelor's degree or higher degree in HCI, UX research, cognitive science, or other relevant human disciplines is highly preferred
- 3+ years of experience planning, conducting, analyzing, and communicating user research findings and insights
- Expertise in understanding the right methodologies for uncovering user needs and product opportunities
- Can demonstrate having conducted and/or utilized moderated and unmoderated testing methods and tools to gain insights from users
- Travel when needed (~10%) in the future
- Have created and presented your work in multiple formats, in particular, slide format (think PowerPoint primarily), to upper management, stakeholders, and other business partners in a consumable and enjoyable manner
- Have an understanding of human-centric design principles and are passionate about user experiences.
- Adaptable to change and deeply passionate about the user and their experiences, we want people who love to learn new things and challenge themselves.
ABOUT REVEL IT:
Revel IT (formerly known as Fast Switch) is one of the fastest-growing, privately held, IT Staffing companies in the nation. Our client base includes 32% of the Fortune 25. We have major offices in Dublin, OH, Phoenix, AZ, Los Angeles, CA, and Austin, TX and are rapidly expanding into new markets from coast to coast.
WHY REVEL IT:
- In addition to standard health and 401k benefits, we offer referral bonuses and training/continuing education opportunities.
- 5-year client retention: 99%
- No. 1 supplier with customers: 53%
- Top 3 supplier with customers: 77%
- Consultant retention: 94%
#gdr4900
To Apply for this Job Click Here UX Researcher – Remote | 975841
Skills
- Adaptation
- Business Insights
- Research Methods
- User Experience (UX)
- User Research
