Technical Writer

• 100000 - 130000 USD per Year
• Full Time
• Posted : 4 months ago

As a Technical Writer at Baseten, you will craft technical product documentation, tutorials, and other content for an audience of ML engineers. You’ll gain deep knowledge of ML models, inference optimization, and infrastructure and deliver that knowledge to our users in an approachable, engaging manner.

In your application, please include links to three pieces of writing that you’re proud of.

As a Technical Writer, you:

• Write technical product documentation (tutorials, guides, references, and more) both individually and in collaboration with engineers as subject matter experts.
• Own strategy for documentation — decide what to write and how to write it after developing an understanding of what users need.
• Demonstrate proficiency in general software engineering skills to operate and improve our docs-as-code infrastructure.
• Contribute technical content across non-documentation channels like our blog and model library.
  
  

• Are resourceful and are happy to roll up your sleeves to get any job done. You can take the lead on initiatives and pull in the necessary resources when you get stuck.
• Have high user empathy. You’re eager to understand our customers' needs and what resonates with them.
• Demonstrate pride, ownership, and accountability for your work and expect the same from your teammates.
  
  

• Documentation — Markdown + Mintlify + GitHub actions
• Infrastructure — AWS + Kubernetes + Istio + Knative + Prometheus stack
• Backend — Python + Django + Postgres + Redis
• Frontend — React + TypeScript + GraphQL
  
  

• Remote-first work environment. The Baseten team is welcome to work from wherever they want; fully remote, based in an office, or a mix of both. Today, our team (including our founding team) is spread across the United States, Canada, and Armenia. We have an office in downtown San Francisco and in Union Square NYC.
• Quarterly in-person team summits. We get together as a team four times a year to plan, workshop, and most importantly, get to know each other better.
• Unlimited PTO. We ask that everyone take at least 4 weeks of vacation, and we have a company-wide break between Christmas and New Year's Day.
• 100% coverage of medical, dental and vision insurance for you and your family
• 16-weeks fully paid parental leave (adoptive and non-birth parents included) and flexibility with schedules while returning to work
• Company-sponsored 401(k) for you to contribute to
• Learning and development budget. We encourage you to take classes, attend conferences, and invest in your craft and we’ll cover expenses to make it happen.
  
  

Skills

• Documentation
• GraphQL
• Markdown
• Online Help
• Software Documentation
• Subject Matter Experts
• Technical Documentation
• Technical Writers
• Tutorials