Remote Job
Remote Team Leader - Chatting Department at Core Management
Core Management- Posted : 4 months ago
Headquarters:
Core Management is excited to announce an opening for an experienced and dynamic Team Leader for our Chatting Department. This vital position requires overseeing and refining our virtual assistant (VA) team's operations, a crucial component in our customer engagement and sales approach.
Key Responsibilities:
Team Leadership: Manage a team of about 8 VAs located in the Philippines, focusing on effective coordination and exceptional performance.
KPI Oversight: Track and ensure the consistent achievement of key performance indicators, aiming for continual improvement and efficiency.
Recruitment and Quality Assurance: Oversee the hiring process for new chat agents, including conducting interviews, selecting top-quality candidates, and facilitating smooth integration into the team.
Script Development: Create engaging and convincing chat scripts to boost customer interactions and increase content sales on our platform.
Sales Enhancement: Excel in and impart the nuances of text-based chatting to build customer relationships and effectively drive sales.
Requirements:
Flexible Schedule: Be prepared to adapt your working hours to efficiently lead and mentor the team.
Leadership Experience: Proven track record in team management, with an emphasis on fostering high morale and productivity.
Sales and Operations Insight: Strong expertise in sales and operational management, with a strategic approach to achieving the best outcomes.
Communication Skills: Exceptional proficiency in both written and spoken English.
Inspirational Leadership: Ability to guide, motivate, and inspire a large team, aligning with Core Management's goals and culture.
Why Join Core Management?
100% Remote Flexibility: Work from anywhere in the world, achieving a balance between work and personal life.
Continuous Learning: Benefit from ongoing training to stay updated with the latest in social media and sales methodologies.
Collaborative Team: Work alongside experienced professionals in an environment that supports both personal and professional growth.
Significant Impact: Make a meaningful contribution to the growth and success of our clients, helping them thrive in the digital age.
Be part of Core Management and take on a critical role in our journey through the fast-paced digital era. This opportunity is more than a job; it's a pathway to growth, creativity, and substantial influence.
Application Process:
Interested applicants, please forward your cover letter and CV to [email protected]
