PathFactory is a content intelligence platform that helps B2B marketing, sales, and support teams create personalized content experiences for their buyers. It uses AI to track user behavior and recommend the most relevant content to each individual. With our proprietary content intelligence data, we provide insights into how buyers are engaging with content, helping you optimize your content strategy, and connect with your buyers in a more personalized and meaningful way to drive pipeline and revenue.
PathFactory has been recognized by Deloitte as one of North America’s 2020 Technology Fast 500 companies. PathFactory was also named the 2023 Top-Rated Content Marketing Software by TrustRadius, a 2023 Content Experience Leader by G2, and a Cool Vendor in Technology Marketing by Gartner.
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As a Customer Success Manager, you will work closely with our customers to help them adopt all areas of our product while delivering insights and recommendations that result in measurable client value. This role encompasses elements of a product and use case evangelist, consultant, and project manager. With the support from a variety of teams at PathFactory, you will strive for the highest levels of customer retention and growth and help achieve our key business outcomes.
We’re looking for sharp marketing strategic minds with hands-on experience designing, running, and optimizing demand generation campaigns daily.
What is a typical day for Customer Success Managers?
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