Ferrellgas

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Remote Job

Customer Service Specialist

Ferrellgas
  • 5000 - 6000 USD per Month
  • Full Time
  • Posted : a month ago

Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you!

We are looking for a Remote Part-Time Customer Service Specialist. Someone who is passionate about providing exceptional customer service and excited about being an important member of an awesome customer service team. You will do this by taking inbound and outbound telephone calls. In addition, you will be working with both internal and external customers to ensure a high-quality customer service experience while having the benefit of working from home. This position is responsible for answering and resolving Emergency Customer Care calls, 24x7 to include all weekends, and all holidays.

Benefits


Responsibilities


Qualifications


Preferred Remote Qualifications:

  • Windows 10 or higher operating system
  • Computer must have 8GB of ram but preferably 16GB
  • Hard wired to the modem is preferred
    • Minimum cable, or DSL speeds of 100MB with 10MB upload speed
  • The use of hotspots of any type are not stable, or suitable from any internet provider.
  • Apple products can be utilized, but nothing lower than 14.0 (High Sierra OS).
  • Use of dual monitors is preferred but not required

Skills
  • Communication
  • Customer Experience
  • Customer Satisfaction
  • CUSTOMER SERVICE
  • Customer Support
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