Customer Success Manager (SMB)
BioRender- 5000 - 6000 USD per Month
- Full Time
- Posted : a month ago
At BioRender, our mission is to accelerate the world’s ability to learn, discover and communicate science. We are passionate about democratizing science communication in order to accelerate scientific discovery and understanding. We're looking for amazing people to help create the world’s go-to-place and platform where science is communicated. Come join us!
We are looking for a proactive individual to join our team as a Customer Success Manager (SMB) or Customer Success Specialist (internal designation). The Customer Success Specialist will be responsible for establishing long-term B2B relationships with our SMB clients to drive retention, expansion, and end-user engagement. You will work closely with BioRender users to ensure they have the most optimal experience using our product.
You Will Be Successful In This Role With
What You'll Be Doing
What You Bring To The Table
Why Join Us?
You can read more about the BioRender interview process and FAQs here !
Check out what it's like to work at BioRender in Canada and the US !
Skills
- Account Management
- Attention to Detail
- Coaching
- Communication
- Customer Engagement
- Customer Success
