Remote Job
Customer Support Knowledge Base Specialist
Sounding Board Inc
JOB DESCRIPTIONWHO WE ARE:Sounding Board is the first Leader Development Platform designed to bridge the leadership gap. Aligned with behavioral science-backed leadership development, our platform delivers unparalleled flexibility and measurable impact in leadership coaching engagements. With group coaching and virtual 1:1 engagements, talent leaders can use our industry-leading Leader Development Platform and managed network of certified coaches to reduce administrative burden while developing leaders at scale.Our customers include large-scale enterprises like Intel, Conagra, Mozilla, Dropbox, and Cloudera, and high-growth companies across every industry, such as Chime, Plaid, Zoom, and UserTesting. When companies partner with us, they see increases in promotion, retention, and development of critical leadership skills in their participat...
- customer experience
- customer service