Customer Support Work From Home Jobs

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Customer Support Remote Jobs

Showing 3541 to 3570 of total 4807 entries
Remote Job

EU Technical Support Specialist

Jetti
  • 3 years ago

Headquarters: Bath, UK URL: http://www.jetti.io Jetti is looking for an EU-based Technical Support Specialist to help manage our clients. You’ll be responsible for supporting our customer base from a product-knowledge and technical standpoint through our Support System and Product Implementations calls with clients. You are expected to support client product implementations by understanding and analysing the requirements, documenting them, and conveying the requirements to the tech team so they can understand and work on them. You are expected to reply to client queries in our support system, identifying the underlying issue and fixing it to the best of your abilities, documenting troubleshoot...

Remote Job

System Administrator I (generalist)

Apogee, Inc.
  • 3 years ago
  • Location : USA

We're Apogee. Nice to meet you. At our core, we're a student services organization that happens to focus on IT. We touch the lives of binge-watching, music-loving, game-playing, finals-taking, seminar-attending, class-selecting students by providing IT infrastructure that meets the needs of today's technology-savvy generation.We work hard, celebrate success, and challenge everyone in our organization to be a problem solver. If you are as passionate as we are about the intersection of technology and education, join us today.In this generalist role, your focus will be Windows Administration, system and hardware troubleshooting, and utilizing your Cloud knowledge (AWS, Azure, or GCP). Each Admin at our company has a primary product they are the SME for, and yours will be our client-facing service called Campus Engagement System.This role can be remote in the United States and aimed at the early to mid-career System Administrator.In this role you will

  • devops
  • python
  • tech support
  • sql
  • aws
  • html
Remote Job

Support Analyst (Contractor)

TaxJar
  • 3 years ago

Headquarters: Remote - US URL: https://www.taxjar.com/jobs/ TaxJar is the leading technology solution for busy eCommerce sellers to manage sales tax and is trusted by more than 20,000 businesses. Our mission is to make ecommerce easier for everyone. Our Values: We know that we’re better together. We're always learning and growing. We shape our own destiny. We build relationships that matter. TaxJar’s remote-only team is growing quickly and we’re currently looking for a Service Desk Analyst Contractor who wants to make a difference on a growing Customer Services team.  This i...

Remote Job

Customer Support Specialist - Spanish/English Bilingual

Appcues
  • 3 years ago

Headquarters: Boston, MA URL: http://www.appcues.com Appcues is looking for an empathetic, customer-focused team member to join our Customer Support Team. As a Customer Support Specialist, you will work to ensure customers can learn how to use the Appcues product, overcome issues while they’re building and designing flows, and become experts at using the product to achieve their goals.  As a member of the support team, you’ll be working on a close-knit team that has a direct impact on customer experience and our overall product. You’ll get to work with customers to help them become rockstars at using Appcues to create great user experiences. You’ll also work closely with our product and engineering teams to make sure...

Remote Job

Customer Success Associate

Squadle
  • 3 years ago

Headquarters: Knoxville, TN URL: http://www.squadle.com/ Squadle is a technology company committed to delivering flexible, user-friendly applications that enable multi-unit operators, convenience stores, and retailers to simplify complex operations and streamline food safety. We are revolutionizing the way people work. This is a rare opportunity to join a well-funded startup organization with a sophisticated and talented team in place. Our customers operate tens of thousands of locations worldwide and include the largest and most respected brands in their industries. We are experiencing tremendous growth and need talented customer service representatives to help capitalize on the momentum. Yo...

Remote Job

Technical Customer Advocate

Cloud 66
  • 3 years ago

Headquarters: San Francisco, California, United States URL: http://www.cloud66.com Cloud 66 is a small but growing company, seeking a Technical Customer Advocate to join our team and support our customers' use of our cloud deployment products. We've revolutionized the cloud application deployment space by powering the infrastructure for thousands of companies that rely on us to deploy their applications to any cloud more than 3 million times. This role reports to our Engineering Manager and can be either fully remote or from one of our offices in London, UK, or Oakland, California. Alternatively, you can choose to work from any of the Spaces locations in more than 120 countries around the world (https://www.spacesworks.com). Requirements Cloud 66 is looking for someone with experience supporting Cloud-Based technologies who is customer-focused with a pas...

Remote Job

Senior Web Designer

Revolt
  • 3 years ago
  • Location : USA

Headquarters: Los Angeles URL: https://rvlt.netRevolt is redefining expectations of the customer experience and product excellence that creators, their fans and communities can expect from a branded campaign with cohesive apparel and merchandise - with renowned clients including Corpse Husband,  JSchlatt,  SwaggerSouls,  The Misfits and EBOYS to name just a few. We're an eager and rapidly growing merchandising company seeking emerging talent who are excited to work in an incredibly agile and creative business. Our willingness to push creative boundaries and create truly unique merchandising experiences on competitive timelines is why creators are jumping ship from traditio...

  • user interface
  • user experience
  • customer experience
  • shopify
  • adobe creative suite
Remote Job

Customer Success Manager

Obility
  • 3 years ago

Headquarters: Portland, OR URL: https://www.obilityb2b.com/ Are you a digital marketing project manager extraordinaire looking to level up, drive strategy, and join a team of the sharpest tacks in the box?  If you answered yes, we would love to talk with you about joining our Customer Success team.   Who We Are Obility helps fast-growing and innovative B2B tech companies generate and develop marketing led-opportunities through digital marketing. Companies like Moz, PlanGrid, Snowflake, and Hitachi use us to successfully reach, engage, track, and convert sales-qualified leads.  Founded in 2011, we’re now a team of 50 team members who are solely focused on B2B market...

Remote Job

Customer Success Champion

Geckoboard
  • 3 years ago

Headquarters: London, UK URL: https://www.geckoboard.com/careers/ We’re looking for an experienced support person primarily based in the UK or Europe in GMT or CET time zones to join our growing team.Geckoboard is a growing product company on a mission — we’re enabling a fresh way of working and transforming the way businesses achieve their goals by making their most important data visible, understandable, and inspiring for teams. As one of our Customer Success Champions, you will be the helping hand that our users count on, combining your love of technology with your love of helping people. To your teammates you will be the pulse of our users, a customer expert, always ensuring their voices are heard.

Remote Job

Customer Success Champion (Pacific Timezone)

Geckoboard
  • 3 years ago

Headquarters: London, UK URL: https://www.geckoboard.com/careers/ We’re looking for an experienced support person primarily based in the Pacific timezone to join our growing team.Geckoboard is a growing product company on a mission — we’re enabling a fresh way of working and transforming the way businesses achieve their goals by making their most important data visible, understandable, and inspiring for teams. As one of our Customer Success Champions, you will be the helping hand that our users count on, combining your love of technology with your love of helping people. To your teammates you will be the pulse of our users, a customer expert, always ensuring their voices are heard. Our small, bu...

Remote Job

Customer Support Specialist

Castos
  • 3 years ago

Headquarters: Orlando, FL URL: https://castos.com You’re self-driven, great at running with ideas and executing them independently. You’re resourceful: you figure out what needs to be done, and you find ways to make it happen. You have a passion for problem-solving. Nothing gets you more excited than a tricky problem or a new challenge. You work with a sense of urgency and know how to hustle. Let’s talk. Castos looking for an experienced Customer Support Specialist to join our team that is providing industry-leading assistance to our customers. Castos and our S...

Remote Job

Customer Success Associate

GroupGreeting
  • 3 years ago

Headquarters: Baltimore, Maryland, United States URL: http://www.groupgreeting.com Who We Are: GroupGreeting is the leading digital greeting card site in the US, and we work with over 80% of companies on the Fortune 500 list. Check out our mentions in Forbes, Fast Company, Refinery29, New York Magazine, and

Remote Job

Ecommerce Retention Specialist

Lifetimely
  • 3 years ago
  • Location : Global

Headquarters: Helsinki, Finland URL: https://apps.shopify.com/lifetimely-lifetime-value-and-profit-analyticsLifetimely is a reporting tool helping 3000+ D2C brands and Shopify stores understand their returning customer behavior and lifetime value.You can read about Lifetimely and go through our 200+ 5-star reviews on the Shopify app store: https://apps.shopify.com/lifetimely-lifetime-value-and-profit-analyticsWe're growing fast and looking for an ecommerce expert to join us to help D2C brands with leveraging LTV data for improving their business and customer experience. Your job would be to take full responsibility on our customer success and onboarding - talking to our users, educating...

  • ecommerce
  • customer experience
  • shopify
Remote Job

WordPress Hosting & Support Developer

Yoko Co
  • 3 years ago

Headquarters: Mclean, VA URL: http://yokoco.com We’re searching for a hosting & support specialist, with that rare blend of communication and technical abilities, who wants to do work that makes a positive impact on the world.To us, providing excellent customer support isn’t simply about checking boxes or resolving tickets: It’s about demystifying the technical, empathizing with people, and thinking about opportunities beyond the request.  ResponsibilitiesYour day-to-day will change, but your core charges include:  Aiding in the management of “Yoko Co Support,” which encompasses a variety of issues reported by our clients.  Researching, troublesh...

Remote Job

Community Management Team Member (Blockchain - Remote)

AMAZIX
  • 3 years ago

Headquarters: HONG KONG URL: https://amazix.com/ AmaZix’s Community Management division handles day-to-day operations of several different Blockchain-based projects, from Telegram chats to other socials such as Facebook, Twitter, and Reddit. Now is your chance to become the newest team member of the Community Management Division of AmaZix. We are searching for someone experienced in Blockchain, that has a grasp of what this technology is all about and how it can impact us in a positive way Previous community management experience or any involvement in a Blockchain related project are all welcome. Applicants should be prepared to work in an online remote environment, ut...

Remote Job

Account Executive (Mid-Market)

SimpleTexting
  • 3 years ago
  • Location : Global

Headquarters: Miami Beach, FL URL: https://simpletexting.com/SimpleTexting is growing! We’re looking for an Account Executive who’s eager to help our future mid-market customers understand and leverage the power of SMS. You’ll join a talented team that’s using a combination of inbound and outbound efforts to drive serious growth. Ideally, you have a least a couple of years of similar experience under your belt. If you are looking for a career opportunity with an independent, successful, and profitable company—we should talk.To be successful in this role, you should have previous experience as an Account Executive where you consistently exceeded sales quotas. We’re seeking a candidate who has full sales-cycle management skills. You’ve got the chops to go from prospecting to close because you’ve done it before.

  • account manager
  • salesforce
  • customer service
Remote Job

Sales Support Lead

SimpleTexting
  • 3 years ago
  • Location : USA

Headquarters: Miami Beach, FL URL: https://simpletexting.com/We’re seeking a hard-working Sales Support Lead. Our Sales Support team helps to introduce potential customers to all that SimpleTexting has to offer. As a Lead, you will both perform in this role and lead the team by coaching team members, identifying opportunities, monitoring metrics, and more! The ideal candidate is comfortable switching gears quickly, and passionate about helping people. We pride ourselves on amazing customer service. In this role, you’d be the first point of contact for people new to SimpleTexting and leading a new team in the department.About UsSimpleTexting is the leading web-based platform for SMS marketing and business texting. Our software gives organizations the ability to send marketing campaigns, share important alerts, and provide 1-on-1 customer service usin...

  • customer service
  • switching
Remote Job

Customer Support Lead

Flyp
  • 3 years ago

Headquarters: San Francisco, CA URL: https://www.joinflyp.com "This Company Is Giving The Secondhand Apparel Industry A New Meaning" - Forbes "This Startup Is Powering Hundreds Of Female-Owned Businesses" - Entrepreneur.com Here at Flyp, we're shaking up the secondhand apparel industry, and folks are starting to notice. Flyp is changing how people sell their new and gently used brand name and luxury items by connecting them to Professional Resellers who do all of the selling wor...

Remote Job

Outreach Relationship Manager

SearchTides
  • 3 years ago

Headquarters: New York, NY URL: http://www.searchtides.com Hello, Outreach Relationship Managers! About SearchTidesSearchTides is a leading SEO and Digital Marketing Agency. We are able to build out campaigns at 5-10x the scale of a typical agency which means that we get significant client results in areas they have likely desperately wanted but struggled in the past to achieve. SearchTides shines at the intersection of performance and client relationships to bring the best of both worlds.  About the PositionWe are looking for part-time Outreach Managers to join our growing team!Outreach managers are responsible for creating and fostering relations...

Remote Job

Content Creator (Customer Marketing)

Filestage
  • 3 years ago

Headquarters: Germany URL: https://filestage.io/ About Us At Filestage we believe that broken workflows poison teams with miscommunication, friction, and frustration.  Our mission is to free teams from chaotic file review and proofing workflows, with a simple, flexible, and effective online proofing solution. With everything we do, we lead people towards being happier and more successful at work. Over 500 companies (and growing!) all over the world like Lufthansa, Canadian Tire, or Rabobank benefit from happier and more productive employees with Filestage.  Your mission You empower our users to be successful. Our users lo...

Remote Job

Customer Support Representative

Juni Learning
  • 3 years ago
  • Location : USA

Headquarters: San Francisco, Remote URL: https://junilearning.comAre you passionate about helping future pioneers find their path, and inspiring the next generation of engineers, designers, and builders? Juni is a massively distributed university for kids, starting with Computer Science. We bring the best instructors, curriculum and platform to students around the world who want to prepare for the future. Juni is backed by Y Combinator and angel investors including Arielle Zuckerberg, and the company was recently featured in Forbes, Fortune, and TechCrunch. Our team was founded by two Stanford alumni and ex-Googlers, and is headquartered in San Francisco.We are hiring Customer Success Representatives to help us reach more students and families worldwide. We’re looking for amazing folks who love supporting customers throughout their lifecycle and are excited abou...

  • counselor
  • customer service
Remote Job

Sales Support Lead

SimpleTexting
  • 3 years ago

Headquarters: Miami Beach, FL URL: https://simpletexting.com/ We’re seeking a hard-working Sales Support Lead. Our Sales Support team helps to introduce potential customers to all that SimpleTexting has to offer. As a Lead, you will both perform in this role and lead the team by coaching team members, identifying opportunities, monitoring metrics, and more! The ideal candidate is comfortable switching gears quickly, and passionate about helping people. We pride ourselves on amazing customer service. In this role, you’d be the first point of contact for people new to SimpleTexting and leading a new team in the department.About UsSimpleTexting is the leading web-based platform for SMS marketing and busines...

Remote Job

Customer Success Manager

Solid Commerce
  • 3 years ago

Headquarters: Los Angeles URL: https://solidcommerce.com Customer Success Manager (Growth Advisor)     Our Services & Support Culture: We are a team of dedicated, creative, and highly collaborative innovators who prize integrity, courage, and enthusiasm Every member of our Services & Support team is a key player, and every customer’s success is our goal We believe in nurturing team members and encouraging them to grow their skills, talents, and careers We love people who share their ideas, and who are open to suggestions/feedback. We are always learning from one another and are looking for someone who apprecia...

Remote Job

Customer Support Representative

Juni Learning
  • 3 years ago

Headquarters: San Francisco, Remote URL: https://junilearning.com Are you passionate about helping future pioneers find their path, and inspiring the next generation of engineers, designers, and builders? Juni is a massively distributed university for kids, starting with Computer Science. We bring the best instructors, curriculum and platform to students around the world who want to prepare for the future. Juni is backed by Y Combinator and angel investors including Arielle Zuckerberg, and the company was recently featured in Forbes, Fortune, and TechCrunch. Our team was founded by two Stanford alumni and ex-Googlers, and is headquartered in San Francisco. We are hiring Customer Success Representatives to help us...

Remote Job

Customer Success Manager

Platform.sh
  • 3 years ago
  • Location : USA

Headquarters: Paris, FR URL: https://platform.sh/Our Customer Success Managers (CSM) are the ambassadors for the Platform.sh brand. CSM’s operate in an account manager role, and are responsible for a client portfolio. They lead communications in times of change or problem resolution, and foster a healthy working relationship with their clients. CSMs proactively help identify ways in which the client can interact with Platform.sh to increase their productivity and results. They know the intricate needs and challenges of their client portfolio and deeply care about their success. Primary Responsibilities:  Drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed.Have a deep understanding of your clients’ short term needs, and able to convert...

  • project management
  • aws
  • account manager
  • salesforce
  • drupal
  • ecommerce
  • azure
Remote Job

Customer Success Manager (North America and Europe)

Platform.sh
  • 3 years ago

Headquarters: Paris, FR URL: https://platform.sh/ Our Customer Success Managers (CSM) are the ambassadors for the Platform.sh brand. CSM’s operate in an account manager role, and are responsible for a client portfolio. They lead communications in times of change or problem resolution, and foster a healthy working relationship with their clients. CSMs proactively help identify ways in which the client can interact with Platform.sh to increase their productivity and results. They know the intricate needs and challenges of their client portfolio and deeply care about their success.  Primary Responsibilities:   Drive retention and growth among our most valuable customers...

Remote Job

Cloud Support Engineer

Platform.sh
  • 3 years ago

Headquarters: Paris, FR URL: https://platform.sh/ As a Cloud Support Engineer you will be responsible for assessing the nature of product or service issues and resolving support problems for customers and partners through support tickets, live chat, and occasional voice calls. Don’t let the word “Support” fool you - this is not a typical call center role. Our customers are technically sophisticated and once a question gets to us search engines have failed to provide an answer. On any given day, you’ll be applying your knowledge of Linux with technologies like MySQL, DNS, CDNs, SSL, Redis, various programming languages, replication, integration with other systems and much more. Expect to learn something new every day....

Remote Job

Sales Engineer

SecurityTrails
  • 3 years ago
  • Location : USA

Headquarters: Los Angeles URL: https://securitytrails.com/Are you a professional with 2+ years of technical experience looking for a new challenge? Do you like discovering the pain points an organization faces due to cybersecurity challenges, then identifying a path forward to meet those needs? The Cybersecurity Sales Engineer does just that. They work with the Sales Team team to uncover cybersecurity challenges and identify SecurityTrails’ portfolio of services which will help solve those challenges based on risk, not fear. This role acts as the technical expert during the sales process to make sure the services we deliver meet the customer's needs and business objectives.Your responsibilitiesSupport SecurityTrails’ Sales Team by attending meetings to provide technical expertise and opinions.Each Sales Engineer...

  • cloud
  • security
  • customer experience
Remote Job

Remote Digital Advertising Specialist

Snappy Kraken
  • 3 years ago

Headquarters: Florida URL: http://www.snappykraken.com Snappy Kraken is a results-driven, intentionally 100% remote team of highly-engaged individuals. Every day, our work is meaningful, purposeful, and connected to a larger vision. Snappy Kraken is the best (and award-winning!) automated growth program for the financial services industry. We’re honored to be ranked #3 in the 2020 Best Places to Work in Wealth Management FinTech.  We are looking for a growth-minded Remote Digital Advertising Specialist to help us 1) scale our advertising program and 2) provide outstanding member experiences. The ideal person will have at least 1 year’s experience with digital marketing and Facebook Ad Manager,...

Remote Job

Product support Jedi, North America

Creative Force
  • 3 years ago

Headquarters: Malta URL: https://www.creativeforce.team/ Product support Jedi We’re looking for a tenacious, self-motivated and energetic people-person to help us support our growing client base in North America. Our software has a steep learning curve so you’ll need to be a cool tech cucumber yet be amazing with humans. Empathy, patience, curiosity, ability to multi-task and friendliness are key to success in this role.  Role You will be a part of a small but incredibly high-performing global team offering help to our B2B clients across two products (Award Force and Good Grants). You will communicate with colleagues and clients across countries, cultures and time zones on a daily basis.Our support i...