Customer Support Work From Home Jobs

Junior Customer Success Manager / Support Specialist

• 3 years ago

Headquarters: Washington DC URL: https://referralrock.com **US Workers Only! Since this is a customer-facing role, you must be available during EST or CST working hours.  $28k – $38k FT Salary PositionThis is a growth opportunity where you can put your mark on an early-stage company and help us grow. Referral Rock is a fast-growing Referral Marketing SaaS for small and medium-sized businesses.You'll help customers set up and run successful referral programs and campaigns. You'll become a referral marketing guru, providing industry-leading advice and creating winning strategies with your customers.You’re a coach, working with your customers to make sure they’re successful. This is a high-velocity position where you must...

Blog Topic Creator

• 3 years ago
• Location : USA

Headquarters: Saint Petersburg, FL URL: https://www.thehoth.com/We’re looking for freelancers to join our Topics Creation team. You’ll make sure that our clients are getting awesome, SEO-optimized (and catchy!) topics for their blog sites.This is perfect for a recent (or almost recent) college graduate with a degree in Marketing, Communications, or English. Get your foot in the door and boost your resume at a top SEO company.We have a small team of huslers, and we are nimble and quick, with a work-hard, play-hard mentality. This is an entry-level position with one of the fastest growing companies in the SEO & Internet Marketing space.Time Requirements:This is a remote and freelance role so you choose where and when you work!About You:...

• seo
• content marketing
• customer service
• wordpress
• content writing

Technical Client Support Specialist

• 3 years ago
• Location : Remote, Work from home

TELECOMMUTE LOCATION: Remote, USRoostify is transforming the mortgage industry with an innovative and integrated platform that’s streamlining the entire digital lending experience. We believe that home lending should be a fair, fast, and transparent experience. Our software is used by banks across the country to improve lending experiences every day. We are a team of innovative thinkers on a mission to reinvent the lendi...

• HTML
• Java
• Web Development
• communication skills
• Object Oriented Programming
• Customer Support
• Multi-Tasking
• Splunk
• Technical
• Troubleshooting
• Analysis
• Data Structures
• Prioritization
• Log analysis

Site Integration Specialist

• 3 years ago

Headquarters: Louisville, KY URL: https://www.sierrainteractive.com Sierra Interactive is a Louisville, KY-based software company building tools that help real estate professionals across the US and Canada grow their businesses and run them more effectively. For more than 10 years, our customers have relied on our products as an essential part of their day-to-day operations. We’ve built a sophisticated and proven system to help real estate agents, teams, and brokerages reliably scale their businesses. This is a unique opportunity for an ambitious individual interested in developing their career in SaaS sales and business development. About YouAs a site integrati...

Customer Success Director

• 3 years ago
• Location : Remote, Work from home

TELECOMMUTE LOCATION: Remote, USThe Role

• SaaS
• communication skills
• Detail oriented
• Customer Service
• Account Management
• Data Analysis
• Business Analyst
• Client Relationship Management
• Customer Success
• Customer Relationship Management
• Business Management

Customer Success Advocate

• 3 years ago

Headquarters: London URL: http://ev.energy About the role As a Customer Success Advocate, you will be supporting our users (and their electrical installers) in getting set up on the ev.energy platform via e-mail and phone. You’ll be: Helping installers iron out any wrinkles in the commissioning process, helping them link EV chargers to our smart charging platform; Keeping our database of energy tariffs up to date to make sign-up as simple as possible for our users Assisting EV drivers to identify and raise issues and bugs with our app to the development team Improving our Customer Success processes as part of an agile team to help us scale across the globe About ev.energy ev.energy enables consumers to charge their EVs in the most cost-effective and least carbon-intense way possible, whilst saving them money! We...

Customer Service and Marketing Assistant

• 3 years ago
• Location : US

TELECOMMUTE LOCATION: Remote, USEvergreen Counseling is a boutique therapy center located in the heart of Berkeley, California which is founded and run by Annie Wright, LMFT.We are excited to partner with a remote Customer Service & Marketing Assistant who is empathetic and professional while working with prospective clients, detail-oriented, and truly cares about helping those who are struggling.We would like to find someone who is comfortable and proficient in responding to customer inquiries, completing complex administrative tasks, and can take on a wide variety of projects to aid in the growth of our group therapy practice.

• Sales
• Marketing
• Customer Support
• Data Entry
• Customer Service
• Written & Verbal Communication
• Assistance

Product Manager

• 3 years ago
• Location : Remote, Work from anywhere

TELECOMMUTE LOCATION: Remote, work from anywhereHello, Creative Masterminds!

• SaaS
• Microsoft Office
• Slack
• Customer Support
• Customer Service
• Relationship building
• Product Management
• Team Player
• Strategic Thinking
• Relationship Management

IT Support Analyst

• 3 years ago

Headquarters: Remote URL: https://www.taxjar.com/jobs/ We’re looking for an IT Support Analyst who sees things differently;  who doesn’t conform to the norm, and will maybe even surprise us. Bringing your expertise to our IT & Security team, you’re ready to take ownership, support and scale our 160+ remote teammates with efficiency and productivity when it comes to their hardware and software needs.There are so many job descriptions for IT positions that don't actually capture the essence of the role, we’re writing down what we’re looking for in hopes that this person (you?) is out there: You understand that communication is the biggest responsibility of your job, and the one yo...

Customer Service Superstars

• 3 years ago
• Location : Remote, Work from home

TELECOMMUTE LOCATION: Remote, USWe are looking for driven and motivated individuals to join a fast paced and high growth environment. If you’re a customer service superstar looking for a breadth of experience, and deep exposure to a global experiences business then read on!

• Creative thinking
• communication skills
• Customer Support
• Organization skills
• Detail oriented
• Problem Solving
• Time management
• Customer Service
• Operations
• Team Player
• Prioritization
• Relationship Management

Enrollment Support Representative

• 3 years ago
• Location : Remote, Work from home

TELECOMMUTE LOCATION: Remote, USABILITY® Network is a leading information technology company helping providers and payers simplify the administrative and clinical complexities of healthcare through innovative applications and data analytics. ABILITY is headquartered in Minneapolis with principal offices in Boston and Tampa.

• communication skills
• Organization skills
• Multi-Tasking
• Time management
• Customer Service
• Microsoft Office Suite
• Self-sufficient
• Prioritization
• Tele calling
• Computer Basics

Product Marketing Director

• 3 years ago
• Location : Remote, Work from home

TELECOMMUTE LOCATION: Remote, USWELL is seeking an accomplished Product Marketing Director with healthcare experience. This is an opportunity to craft a high functioning team, optimize strategy for an already best-of-breed product, and wholly own Go-to-Market for our busy product roadmap. As an integral member of a hyper-growth company, you wil...

• SaaS
• B2B
• Agile
• Detail oriented
• Written communication skill
• Customer Service
• Team Management
• Product Marketing
• Medical Health Care
• Presentation Skills
• Verbal Communication

Growth Marketing Manager

• 3 years ago
• Location : Remote, Work from home

TELECOMMUTE LOCATION: Remote, USGetMyBoat is looking for a highly analytical Growth Marketer who is not afraid to test, iterate, and test again in order to drive down our cost per acquisition while setting us up for scale. A requirement for the position is having hands-on experience driving greater than 10x ROAS. You must be highly proficient in Google Ads and Excel in order to slice-and-dice...

• Google AdWords
• SEO Keyword Research
• Social Media Marketing
• Website Analytics
• Digital Marketing
• SEO
• Budgeting/Forecasting
• Marketing
• Customer Support
• Multi-Tasking
• Reporting
• Analytical
• Customer Service
• Data Analysis
• KPIs

Sourcing Specialist

• 3 years ago
• Location : Remote, Work from home

TELECOMMUTE LOCATION: Remote, USThe Sourcing Specialist is an integral part of our Recruitment process. They work to deliver high caliber and diverse talent while building talent pipelines for future needs. This position works in partnership with Employment Brand Marketing, Recruiting, Talent Analytics and Field HR to ensure innovative and strategic methodologies are used to target candidates in the most appealing, efficient and cost-effective manner. Perform other duties as assigned.With more than 100,000 employees to support, the Human Resources function at Macy’s is incredibly broad which means outstanding...

• CRM
• Recruiting
• Organization skills
• Multi-Tasking
• Team Player
• ATS (Applicant Tracking System) Knowledge
• Business Strategy & Planning
• Talent Acquisition
• Prioritization
• Customer Relationship Management
• Collaborative
• Candidate Relationship Management
• Computer Basics
• Mathematical Knowledge

Talent Acquisition Recruiting Assistant

• 3 years ago
• Location : Remote, Work from home

TELECOMMUTE LOCATION: Remote, US, Work from homeAt Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.Role:Works closely with a team of recruiters managing recruiting activities and building candidate relationships to support the daily Human Resources operations functions for a call-...

• Microsoft PowerPoint
• MS Excel
• Recruiting
• communication skills
• Flexible
• Organization skills
• Multi-Tasking
• Detail oriented
• Problem Solving
• Customer Service
• Microsoft Word
• Talent Acquisition
• Human Resource Management

Director, Customer Success Management

• 3 years ago
• Location : Remote, Work from home

TELECOMMUTE LOCATION: Remote, USDatabases are the beating heart of every business in the world.

• Project Management
• Customer Support
• Technical
• Customer Service
• Leadership Skills
• Team Leading
• Customer Success
• Software Solution Architect (SSA)
• Technical Account Management

Product Support Expert

• 3 years ago

Headquarters: Remote URL: http://followupboss.com This Role Is For You If… You would describe yourself as patient, empathetic and having a good sense of humor You’re independent, self-motivated and can stay efficient and productive without someone looking over your shoulder all day long Superb written and verbal skills (with a professional yet fun demeanor). You consider yourself tech-savvy and efficient with SaaS applications Your qualifications: Self-motivated and proactive mindset. Remote work experience is considered an asset. Based in the USA, quiet home office w...

WordPress Technical Support

• 3 years ago

Headquarters: West Palm Beach, FL URL: https://awesomemotive.com About the Company:At Awesome Motive, we help small businesses grow and compete with the big guys by creating market leading software and growth tools.Over 10 million websites use our software and training videos to grow their traffic, email subscribers, and business revenue.We are the company behind popular marketing products including OptinMonster, WPForms, MonsterInsights, SeedProd, WP Mail SMTP, RafflePress, TrustPulse, and more. We also run a suite of popular blogs including WPBeginner, the largest free WordPress resource site for beginners. About the role?

Customer Service Manager

• 4 years ago
• Location : Remote, Work from anywhere

TELECOMMUTE LOCATION: Remote, work from anywhereWe are Radial, the leader in Omnichannel commerce technologies and operations. We enable our clients to profitably exceed customer expectations by taking on the complexity of their Omnichannel retail business and transforming it into a seamlessly orchestrated customer experience. To bring order to ordering. To...

• E-commerce
• Sales
• communication skills
• Customer Support
• Problem Solving
• Analytical
• Customer Service
• Microsoft Office Suite
• Interpersonal skills
• Team Management
• Conflict Resolution

Inside Customer Support Rep

• 4 years ago

Headquarters: Brownsville, Texas URL: http://www.sandtexusa.com **Position is fully Remote/Work From Home, but you must be located in Texas for employee tax issues**Who we are: We are the leading Mexican-focused industrial distributor in the United States. Since 1993 our rapidly growing family run business has been supplying international customers with all the industrial equipment they need to keep their factories running. We currently have an opening for an Inside Sales Rep/Jr. Account Manager to join our team. What you would do: Fully remote job experience. You will be working from your home. We're looking for very hard working and super-organized individuals who can help us find the best pricing on industrial items all over the world. On a typical day, you will...

Assistant Wine Concierge

• 4 years ago
• Location : Remote, Work from anywhere

TELECOMMUTE LOCATION: Remote, work from anywhereBright Cellars is the monthly wine subscription startup designed to help new wine drinkers discover and define their taste in wine! We curate wines from around the world with the goal of making wine fun, accessible and educational.

• Sales
• Self Motivated
• Zendesk
• Flexible
• Detail oriented
• Customer Service
• Self-sufficient
• Prioritization

Executive Assistant

• 4 years ago
• Location : Global

Headquarters: Walnut, CA URL: https://getshogun.comWe Are…Shogun, and we're on a mission to help people create the best eCommerce experiences in the world.We were in the Winter 2018 batch of Y-Combinator, we just raised a Series B investment, we have over 14,000 active paying clients, and we're preparing to launch a new product in 2020 (you can read more in Tech Crunch).Our teams are fully distributed and global (check out our team page)! We have no office, so we are looking for team members that are comfortable with and motivated by the opportunity to work remotely.You Are…A resourceful, flexibl...

• assistant
• tech support
• customer service

Senior Technical Support Engineer

• 4 years ago

Headquarters: Santa Monica, CA URL: https://rechargepayments.com/about Overview In a Senior Technical Support Engineer l role based remotely in our Customer Success team, you’ll be responsible for supporting our customers and delivering a world-class support experience. You’ll work closely with store owners to troubleshoot and resolve issues via email, chat, and occasional phone calls. What You'll Do Live by and champion our values: #day-one, #ownership, #empathy, #humility. Use your technical expertise and customer service skills to resolve questions and issues for our online merchants. Communicate clearly in writing...

Customer Service Representative

• 4 years ago
• Location : Remote, Work from home

TELECOMMUTE LOCATION: Remote, USAt Uplift, we’re passionate about making travel more accessible, affordable and rewarding for everyone. Through our complete flexible Buy Now, Pay Later solution, we’re changing the way people book, buy, and experience travel. It isn’t easy to build an enterprise solution that meets the tough demands of some of the world’s leading brands, but we love a good challenge....

• CRM
• Organization skills
• Multi-Tasking
• Detail oriented
• Problem Solving
• Technical
• Customer Service
• Written & Verbal Communication
• Customer Relationship Management

Online Help Desk Technician

• 4 years ago
• Location : Remote, Work from home

TELECOMMUTE LOCATION: Remote, US, work from homeDriven. Engaging. Innovative. Do these words motivate you? If so, then we want to talk with you. Academy of Art University offers a rewarding employment experience for those who excel in a dynamic environment and who can consistently deliver high-caliber customer service. We thrive on ingenuity and pursue ideas every day that lead...

• Flexible
• Technical
• Customer Service
• Microsoft Office Suite
• Technical support
• Troubleshooting
• Written & Verbal Communication
• Web Browsing

Seasonal Order Management Representative

• 4 years ago
• Location : Remote, Work from home

TELECOMMUTE LOCATION: Remote, work from anywhereModsy is a fast growing, San Francisco-based startup that is reinventing the way we design and shop for our homes. Leveraging ground-breaking 3D technology and a seamless customer experience, Modsy guides you through a few simple steps to capture, redesign, and transform your home. You receive back a catalog quality lifelike...

• Zendesk
• G Suite
• Slack
• Customer Support
• Data Entry
• Customer Service
• Operations
• Vendor & Purchase Management
• Order Management
• Management

Head of Customer and Technical Support (Remote)

• 4 years ago

Headquarters: Lyon, France URL: https://wp-media.me Are you an inspirational, forward-thinking, people-centric, and customer-centric seasoned support leader? Do you excel at transforming vision and strategy into results? Have you led other support organizations to achieve next level of excellence during the growth phase of the business life cycle? Are you pragmatic with an unshakable focus on strategy, execution, and results? If you answered yes to these questions, we are sure this position will sound super exciting to you. 🤩 Keep reading for more details! 📝 Become Our New Head of Customer and Technical Support! As the Head of Customer and Technical Support, you will lead the strategy and execution for our customer support and technical support groups to deliver an exceptional customer experience and lower customer effort wh...

Marketing Support Specialist

• 4 years ago

Headquarters: West Palm Beach, FL URL: https://escale.agency/ Position Overview The Marketing Support Specialist role is an entry-level client service position within eScale’s team. This is a part-time role, with opportunity to move into full-time and for future advancement in the agency. For this role, you’ll need to be a resident of the United States and work on Eastern Time (digital nomads who travel outside of the USA can certainly apply). This position is intended to begin with 20 hours / week, spread out over 4 or 5 days / week. The schedule will be generally consistent day to day, with work and collaboration happening in the morning.

Customer Success Advocate

• 4 years ago

Headquarters: Louisville, KY URL: https://www.sierrainteractive.com Sierra Interactive is a Louisville, KY-based software company building tools that help real estate professionals across the US and Canada grow their businesses and run them more effectively. For more than 10 years, our customers have relied on our products as an essential part of their day-to-day operations. We’ve built a sophisticated and proven system to help real estate agents, teams, and brokerages reliably scale their businesses. This is a unique opportunity for an ambitious individual interested in developing their career in SaaS sales and business development. About This RoleYou will...

Client Success Associate

• 4 years ago
• Location : USA

Headquarters: Baltimore, MD URL: https://facetwealth.com/About Facet Facet is disrupting the wealth management industry. Our innovative technology and unique advisor model allow us to deliver high quality financial services previously available only to the very wealthy, to the 33 million mass affluent households in the US. As a company, our goals are: Help millions of Americans achieve their financial goals through high quality financial advice previously not available Build the next generation of financial planning and financial life management tools that redefine how wealth management is delivered Create a company culture that is as fun as it is stimulating Our Promise to You: A-players: Life is too short to work with people who aren’t rockstars Data Wins: We are...

• customer experience
• customer service