Remote Job
Experience we are looking for:
Salary range for this position is included in accordance with current state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, experience, and performance in the role.
NOTE that as part of the technical assessment there is a "take-home" task that looks like this:
We work with some of the leading digital companies in the world, helping them to build amazing digital experiences for their customers. The work is exciting, innovative, and entrepreneurial. Our global community and tech platform enables us to provide innovative digital solutions that have a meaningful impact on our clients' business.
Applause is a place where everyone belongs and where we believe everyone deserves the exceptional. Since our founding, we have continued to celebrate diversity and are committed to creating an inclusive environment. We have a global workforce that, like our crowd, embraces diverse backgrounds, perspectives, and abilities. Our employees bring their true self to Applause. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you are qualified to perform the essential functions of this role, but believe you require a reasonable accommodation to do so, please email [email protected]. Please be sure to include the role you are applying for and the nature of the reasonable accommodation you are seeking in your email.
UX Researcher
Applause- 125,000 - 145,000 USD per Year
- Full Time
- Posted : 10 months ago
Applause is a leader in software testing and digital quality. As a User Experience Researcher (UXR) at Applause, you will be part of a small but mighty team within the UX Practice, reporting into the Director of UX Research.
The focus of your work will be to drive UX Research excellence by understanding the objectives of our clients, sampling research approach(es) to meet these objectives, and by working in collaboration with a cross-functional team to execute both moderated and unmoderated studies.
If you are looking for an opportunity to work with a wide range of clients (i.e., industries, UX maturities) and you enjoy providing advice about UX Research & Strategy beyond just conducting research, this may be the role for you.
Some basic terms:
- Role: UX Researcher
- Level: Senior
- Location: US-based remote
- Capacity: FTE, flexibility for needs-based work outside normal office hours
- Critical Thinker
- Comfortable asking questions to define research objectives
- Anxious at avoiding assumptions, biases, emotional reasoning, oversimplification
- Able to consider other perspectives
- High tolerance for ambiguity
- Problem Solver
- Able to identify a problem, break it down in smaller chunks, develop, evaluate, prioritize, and select potential research approaches, and implement them within the given constraints
- Excellent negotiation skills
- Business Thinking
- Ability to understand business objectives and translate them into research/study goals
- Ability to prioritize your focus by impact
- Go-getter
- Motivated by challenges and determined to succeed
- Team Player
- Highly collaborative and supportive toward other team members
- Able to set the team success above individual success
Experience we are looking for:
- Previous experience in User Experience Research roles
- Expertise in qualitative research across the entire product lifecycle and experience tracking the success of research outcomes
- Experience influencing technology client relationships at mid to senior executive level
- Excellent interpersonal skills and ability to present to and interact with all levels of management
- Experience orchestrating work within larger cross-functional teams
- Ability to coach, mentor, and train others
- Master’s degree
- Previous experience working in a UX agency setting
- Previous experience working in a consulting role with clients (e.g., Business/management consulting, UX consulting)
- Experience in service design/UX design/product design/visual design
- Experience conducting international UX research
- Fluent in multiple languages
- Experience with research and design tools like Qualtrics, Lookback, Figma etc.
- Experience with project management tools like Monday.com
Salary range for this position is included in accordance with current state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, experience, and performance in the role.
NOTE that as part of the technical assessment there is a "take-home" task that looks like this:
- Mock interview (15 min) with an Applause employee - to gauge your interviewing skills as well as your skills to distill research goals and your ability to translate them into a interview questions
- Mock-client presentation (75 min) to the UX research team - to see how you present your findings as well as gauge an idea of your ability to analyze and synthesize user feedback
We work with some of the leading digital companies in the world, helping them to build amazing digital experiences for their customers. The work is exciting, innovative, and entrepreneurial. Our global community and tech platform enables us to provide innovative digital solutions that have a meaningful impact on our clients' business.
Applause is a place where everyone belongs and where we believe everyone deserves the exceptional. Since our founding, we have continued to celebrate diversity and are committed to creating an inclusive environment. We have a global workforce that, like our crowd, embraces diverse backgrounds, perspectives, and abilities. Our employees bring their true self to Applause. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you are qualified to perform the essential functions of this role, but believe you require a reasonable accommodation to do so, please email [email protected]. Please be sure to include the role you are applying for and the nature of the reasonable accommodation you are seeking in your email.
Skills
- User Experience Research
- interpersonal skills
- product design
- User Experience Design
- Figma
