Analyze and develop understanding of how data flows through the system and apply that knowledge to the current business model.
Identify and define system errors and deficiencies
Partner with other developers fi.e: software, application. web. etc) to determine best path solutions and manage the priorities through collaboration with internal stakeholders.
Plan and coordinate testing and implementation of system patches and upgrades leading a cross functional team of power users.
Extract key business performance metrics.
Analyze user needs and software requirements to determine areas of opportunity for increased efficiencies.
Required Skills
***Salesforce UX Experience in Service Cloud and Health Cloud respectively. ***
Expertise in Figma to design prototypes and click through scenarios.
Expertise with user focused designs and workflows based off complex lines of businesses, various stakeholders, customer feedback and requirements, and user research analytics.
Expertise in designing mock-ups and click-through prototypes. Identifying streamlined User Interface (Ul) opportunities incorporating emerging technology trends.
Expertise in developing high level requirements, conceptual diagrams, and visual interface designs.
Expertise in creating key design deliverables specific to each product, such as scenarios and use-cases.
Expertise with UI strategy and Iterations for at least three (3) years.
Comfort working in a start-up environment where processes are not yet defined
Bias for action when facing competing priorities - do something, rather than nothing.
Excellent written and verbal communication skills - able to express complex thoughts/processes/ideas dearly and succinctly.
Entrepreneurial mindset - self-starter and autonomous worker.
High level of emotional intelligence is a must
Education
At least 3 years of experience in user experience design, interaction design, usability, or digital design.
Preferred - At least 3 years of experience supporting a large healthcare corporation or healthcare government agency.
Bachelors degree in Business Administration. Business Management. Computer Science, Information Systems, Information Resource Management Industrial Engineering, Operations Research, or related fields is required.
Certifications in relevant User Experience (UX) Software.
For more information please contact Tom Mazzulla at 336-701-1226 or [email protected]
Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area.
Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.
Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.