Customer Success Associate
Mynd- 5000 - 6000 USD per Month
- Full Time
- Posted : 4 weeks ago
Mynd is a tech-enabled real estate company serving the $85B+ property management and real estate investment market. In the past few years, consumers have gained access to free stock trades, greater transparency in the mortgage market, and apps that make managing their money more convenient. Yet real estate investment, the most powerful tool for building generational wealth, has largely been the purview of wealthier individuals and professional money managers.
Mynd is determined to overhaul that paradigm.
At Mynd, we’re on a mission to democratize access to happy homes and sustainable investments by making the purchase of single-family residential real estate as effortless as other types of investments. Investing in real estate can be intimidating, especially for first-time buyers. Moreover, many potential investors don’t want to buy real estate in their geographic area, or have been priced out of competitive big city housing markets.
With operations in 25 markets across the U.S. and real-time insights via our platform, we remove the time, communication, and geographic barriers traditionally associated with buying real estate. Investors can now find, purchase, lease, manage, and sell single-family rental properties 100 percent remotely.
Mynd is Best Places to Work certified, a Built In SF Best Places to Work 2022 winner, and was named the #1 fastest-growing East Bay company by the San Francisco Business Times in 2021. We’ve attracted talent from Starwood Waypoint Homes, The New York Times, McKinsey, BCG, Compass, Better, One Medical, Zillow, Upwork, WeWork, and Facebook. We’re backed by top VCs, including Lightspeed, Canaan, Jackson Square, and QED, and recently announced a $5 billion deal with Invesco Real Estate that will make us the largest buyer of single-family rental homes in the country.
Join us!
About the Role:
At Mynd, we’re not just in the business of managing properties, we’re in the business of building careers. Our Customer Success program is designed to transform ambitious early-career professionals into skilled property managers, ready to tackle the challenges of the real estate industry. Over the course of the program, you’ll undergo comprehensive training, coaching and shadowing, and gain real-world experience in various aspects of property management, and once you’re qualified, you’ll be eligible to be promoted into a property management role. From property maintenance to financial reporting and project management, you'll learn from the best to become the best. This opportunity is ideal for someone who has knowledge, experience and passion for great customer service, a deep interest in real estate and technology, and a desire to learn and grow. Some experience in property management and / or real estate is great, but not required. Join us if you're ready to grow your career and help shape the future of real estate.
Location: This position is considered remote, but we would like the ideal candidate to reside in the Las Vegas, NV area.
Responsibilities:
Qualifications:
Being authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.
Any offer of employment is conditioned upon the successful completion of a background investigation.
Compensation:
$50,000 - $60,000 annually. The compensation range may be adjusted based on experience and location.
At Mynd, we offer a robust, competitive & unique benefits package:
At Mynd, we encourage all of our team members to:
As part of our dedication to diversity, Mynd is an Equal Opportunity Employer. Individuals seeking employment at Mynd are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category
Skills
- Communication
- CUSTOMER SERVICE
