Subscribe job alerts


Remote Job

Higher Education Skills Transformation Consultant

Coursera
  • Full Time
  • Posted : 4 years ago

TELECOMMUTE                                                   LOCATION: Remote, Work From Anywhere


The Higher Education Skills Transformation Consultant is an Individual Contributor role responsible for advising university leaders on skills transformation in LATAM and North America (“Americas”). You will work closely with the Enterprise Sales and Customer Success teams to interact with higher education leadership in order to understand their learning objectives and strategy, help them develop skills transformation plans, and share curriculum recommendations from the Coursera catalogue. You will work cross-functionally with the Marketing, Data Science, Services, and Product teams to ensure that our customers know how to effectively transform their talent through Coursera. You will also work with our Content Strategy team to identify exciting new areas of learning for Coursera to invest in to help our higher ed customers deliver the highest quality curricula to their students, in particular. 

This role is ideal for someone who can excel as a senior advisor to academic leaders, helping them use Coursera to build online curricula and give their students the skills they need to succeed in their lives and careers. You will have to quickly develop expertise in a wide variety of skill areas covering all aspects of a postsecondary curriculum, from engineering to business, technology, liberal arts, languages, sciences, etc. as well as occupational training and workforce development. You will have access to unlimited Coursera courses to help facilitate your professional development and effectiveness in this role. 
If you are genuinely passionate about influencing the future of higher education and helping students develop critical skills, then this is the role for you. 



Responsibilities and Duties
  • Act as a senior advisor to postsecondary leaders on the future of higher education
  • Understand the critical skills for the future that students must develop to be successful
  • Be an expert on how Coursera’s offerings can help students build critical skills
  • Develop thought leadership on how academic institutions should transform students’ skills
  • Use your higher education expertise to support / guide Coursera’s go-to-market strategy


Basic Qualifications:
  • 10+ years of experience in client-facing roles in higher education or workforce development
  • Deep interest in online education and an abiding belief in its ability to transform lives
  • An ability to quickly become an expert in new topic areas like artificial intelligence, data science, and cloud computing
  • Strong executive presence and ability to present your work to external stakeholders including C-suite representatives 
  • Superior written and verbal communication skills
  • Strong analytical and creative-problem solving abilities
  • Proficiency with data analysis in Excel / Google sheets
  • Attention to detail
  • Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments


Preferred Qualifications:
  • Spanish strongly preferred
  • Experience working or studying in Latin America

Skills
  • MS Excel
  • Creative thinking
  • communication skills
  • Google Sheets
  • Written communication skill
  • Problem Solving
  • CUSTOMER SERVICE
  • Analytical Thinking
  • Relationship building

Similar Jobs

Remote Job

Remote Travel Agent

Unplugged Travel
  • 2 weeks ago
  • Applicants are currently accepted from the USA, Mexico, Australia.We are seeking detail-oriented and highly organized candidates to join our team. The ideal candidate will have excellent communication skills, a passion for travel, and the ability to work independently. As a Remote Travel Agent you w

Remote Job

Remote Travel Agent

Unplugged Travel
  • 2 months ago
  • ***Applicants currently accepted from the USA, Mexico, Australia. We are seeking a detail-oriented and highly organized Remote Travel Agent to join our team. The ideal candidate will have excellent communication skills, a passion for travel, and the ability to work independently. As a Remote Travel

Remote Job

Customer Success Representative

Obie
  • 2 months ago
  • At Obie, we are shaking up landlord insurance, making it easily available for landlords and real estate investors both when and where they need it. With a focus on driving efficiency and innovation for our customers and within our team, we’re on the search for new talent that can take Obie to the

Remote Job

Customer Success Specialist

Fliff Inc
  • 2 months ago
  • Click the 'Apply' button to submit your application through Offered.ai and learn more about Fliff Inc and the role.Fliff reimagines sports betting as a social, and free-to-play game build for all types of sports fans. We've built a social sportsbook experience that allows users to compete for leader

Remote Job

Customer Success Associate

Mynd
  • 2 months ago
  • Mynd is a tech-enabled real estate company serving the $85B+ property management and real estate investment market. In the past few years, consumers have gained access to free stock trades, greater transparency in the mortgage market, and apps that make managing their money more convenient. Yet real

Remote Job

Customer Service Specialist

Radiology Partners
  • 2 months ago
  • PRACTICE OVERVIEWRadiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinica

Remote Job

Customer Account Manager

Funnelytics Inc
  • 2 months ago
  • About Funnelytics: Funnelytics is a cutting-edge marketing technology startup specializing in a SaaS platform that revolutionizes the way businesses visualize and optimize their marketing funnels. Our innovative platform provides intuitive, actionable insights, empowering marketers to craft com

Remote Job

Customer Success Manager (SMB)

BioRender
  • 2 months ago
  • At BioRender, our mission is to accelerate the world’s ability to learn, discover and communicate science. We are passionate about democratizing science communication in order to accelerate scientific discovery and understanding. We're looking for amazing people to help create the world’s go-to-

Remote Job

Associate Customer Success Manager

Okta
  • 2 months ago
  • Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Iden

Remote Job

Customer Service and Sales Representative (Remote)

Concentrix
  • 2 months ago
  • Job Title:Customer Service and Sales Representative (Remote)Job DescriptionJOB DESCRIPTIONThe Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of r

View All