Remote Call Center Agent
Sunpro- 12 - USD /Hour
- Full Time
- Posted : 4 years ago
Job Description
Summary
Sunpro Solar is seeking experienced Call
Center Agents to work remotely from home, setting appointment for our sales
specialists! Our call center team believes in teamwork, fun and making the
experience for our potential new customers the best one each and every time.
Our successful Call Center Reps have the
capability to make in excess of $60,000 per year with base pay + commission. We
are looking for self-motivated and eager professionals to join our team. We
will provide all equipment and thorough training to guarantee your success!
Full and part time available.
Our Call Center Agent position (outbound
telemarketing and appointment setting) involves calling out to warm leads to
discuss solar and setting an appointment for our Solar Sales Specialists. Must
be friendly with strong phone and verbal communication ability, along with
active listening skills and proficient with a computer.
Can you multi-task and manage your time
effectively? Are you looking for an opportunity for base pay plus incentives? Do
you enjoy helping people save money?
Sunpro Solar is looking for people like you
to join our family-oriented team!
* Contact residential prospects by telephone
to solicit sales and qualify leads.
* Must have a quiet space to work and talk on
the phone while at home or in home office.
* Must have high speed internet.
* Type detailed notes on call outcomes and
qualified leads.
* Maintain records of accounts, contacts and
orders.
* Keep call logs.
* Use a dialer to make up to 200 calls and 8
appointments per day.
* Qualify leads and schedule in-home
consultations for our outside sales team.
* Document conversations and follow up with
leads in a CRM.
* Utilize call flow scripts to engage, excite
and educate homeowners.
* Overcome objections.
* Maintain a positive, can-do attitude in the
face of rejection.
* Reach and exceed weekly and monthly goals.
Desired Experience, Knowledge and Skillsets:
* 2+ years of sales experience a plus
* 1+ years experience in a call center
setting a plus
* Be proficient in helpdesk or call center
CRM software (salesforce).
* Previous solar or home improvement
experience is a HUGE PLUS!
* Being bilingual is a PLUS! Professional and
personable attitude
* Energetic, enthusiastic, outgoing
personality
* Active listener
* Articulate with clear enunciation
* A written and conversational communicator
* Persuasive and influential
* Able to solve problems using critical
thinking and logic
* Self-motivated, directed and driven
* Mission-driven, goal and detail-oriented
* Resilient to rejection and able to overcome
obstacles and objections with a smile
* Adaptable, teachable and willing to learn
and keep on learning Quota Structure
* Base pay of $12 per hour + commissions
What in it for You?
Were growing very quickly and need people
excited about growing with us. So, if you are ready to push your comfort level,
learn something new every day, and be part of the Green Revolution, come join
the do offer the following:
* Comprehensive benefits plan
* 401K Plan with company match
* Paid Holidays
* Opportunities for self-development and
career progression.
Founded in 2008, Sunpro Solar is one of the
leading providers of rooftop solar for the Gulf Coast and Southeast regions.
Sunpro Solar designs, installs, and maintains the solar panels on residential
and commercial properties. Sunpro Solar has a proven history and reputation for
providing quality service and was ranked #8 for 2019 Solar Power Worlds
Magazine Top Solar Rooftop Contractors nationwide as well as no. 209 on Inc.
5000 fastest growing companies in the U.S.Sunpro is a drug free work
environment. Selected candidate must pass a background check and drug screen. Applications
will remain active for 60 days.
Skills
- Customer Support
- Multi-Tasking
- CUSTOMER SERVICE
- Client Relationship Management
- Tele calling
- Written & Verbal Communication
