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Call Center Agent- Work at home

Harry & David
  • Full Time
  • Posted : 4 years ago

TELECOMMUTE                                                       Location, Remote, USA

Overview

Since 1934, Harry & David has been America's premier choice in gourmet food gifting. Headquartered in Southern Oregon, Harry & David owns and operates 20 different orchards, spread over 100 square miles, featuring fresh yearly crops of handpicked delicious fruit, including peaches, Bosc pears and the iconic Royal Riviera® pears. Harry & David offers a wide variety of options for everyday sharing and entertaining, including Moose Munch® premium popcorn, Wolferman's Bakery℠, Cushman's® and Stock Yards® branded products.



Responsibilities and Duties
· Minimum of 1 year of experience in a customer service environment preferred.

· Applicant must successfully pass classroom training and meet all performance expectations.

· Exceptional sales ability; must be able to enthusiastically motivate customers to purchase products and/or services.

· Knowledge of computer based-systems, Internet and Microsoft office applications (Outlook, Word, Excel) required.

· Good verbal and written skills required.

 

Work at home Requirements:


This is a summary of the required specifications of your home network and home hardware set up to efficiently do your job from home. To put this simply this is the minimum requirements for your Home Internet Speeds and your computer or laptops CPURAM, and Hard Drive specifications are.

 

Minimum requirements needed to accomplish what Harry & David would require doing your job from home.

Network (internet):

-Download speed 5mbs, Upload speed 3mbs (preferable a wired connection NOT wireless)

Hardware (PC):

- Windows 10 operating system

- 4 Gigabytes of RAM

- 50GB available space on your Hard Drive

 

 

 Preferred Hardware and Internet Service Speeds Specification to accomplish what Harry & David would require doing your job from home.

Network (internet):

-Download speed Over 100mbs, Upload speed 10+mbs (with a wired connection NOT wireless)

Hardware (PC):

- Windows 10 operating system

- 8-16 Gigabytes of RAM

- 50GB available space on your Hard Drive

  • 9-10th Gen Intel or AMD Ryzen CPU (if you bought your pc/laptop in the last 2 years the CPU is most likely comparable to these suggestions)
Candidates must reside in the following states: Ohio, Illionios, New York, or Florida

Skills
  • Customer Support
  • Multi-Tasking
  • CUSTOMER SERVICE
  • Task Management
  • Tele calling
  • Customer Operations
  • Written & Verbal Communication
  • Organizing Skills

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