Remote Call Center Sales Agent-Inbound
The Hartford- Full Time
- Posted : 4 years ago
Job Description
Sales
Associate - ST11AN You are a driven and motivated problem solver ready to
pursue meaningful work. You strive to make an impact every day & not only
at work, but in your personal life and community too. If that sounds like you,
then you've landed in the right place. Are you looking for a career where you
can apply your talents to meaningful work? Would you like to work for a company
whose core mission is to help individuals and business succeed? Well, then
you've found the right fit. As a member of the Personal Lines Sales
organization, you will provide insurance recommendations, quotes, and issue
policies to Individual consumers seeking automobile, homeowners and personal
umbrella coverages across the United States.
The
business includes AARP Automobile and Homeowners Insurance Program serving more
than 37 million members since 1984. We're focused on taking care of our
customers. Our team values open communication and maintaining a positive,
dynamic work environment that encourages collaboration and out-of-the-box
thinking. Equipped with a detailed roadmap for learning opportunities and the
right tools, our managers are trained to coach and guide you towards your
career and personal goals.
WHAT
WE ARE LOOKING FOR :
+
Personal Lines Producers License preferred
+
Demonstrated background in sales, customer service, insurance, call center,
retail or a related field preferred
+
Resiliency and tenacity is a must! As well as a compelling sales aptitude and
exceptional negotiation skills
+
Individuals who thrive in a fast-paced environment
+
High school diploma, College degree or equivalent work experience. Up to
one-year of sales experience.
Internet
requirements:
For 100% remote positions, we require that
(1) you have high speed broadband cable internet service with minimum upload/download speeds of 3Mbps/30Mbps and
(2) your Internet provider supplied device is to be hardwired to the Hartford issued router and/or computer. To confirm whether your Internet system has sufficient speeds, please visit from your personal computer.
AS A
SALES AGENT YOU WILL:
+
Provide insurance recommendations, quotes, and issue policies
+
Utilize active listening and critical thinking skills to quickly analyze and
clearly understand a specific request or customer need, and then leverage
knowledge and resources to provide the appropriate solutions
+ Be
provided with approximately 12 weeks (may vary) of paid training, including
preparation and sponsorship for your Property & Casualty Personal Lines
insurance exam.
+
Use a consultative approach to determine customer needs, build rapport and provide
solutions based on current products and service offerings
Location:
This
position is 100% work from home Start Date: November 2, 2020 Training Hours:
Monday thru Friday 11:30 am - 8:00 pm Eastern You will receive a 5% shift
differential for working until 8pm* Post Training Hours: Monday
thru Friday 12:30 pm - 9:00 pm Eastern & Every Other Sunday 9:30 am-6:00pm
Eastern. You will have one weekday off when you work on Sunday and you will
receive a 5% shift differential for working every other Sunday after training
plus a 5% shift differential for working until 9pm EST***
COMPENSATION:
+
Competitive monthly sales incentive plan
+ 5%
shift differential will be added for working every other Sunday after training.
+
Opportunity for 5% salary differential for Spanish-English Bilingual skills
after training
+ 5%
shift differential for working until 8pm or 9pm EST BENEFITS: Our Company's
success is due to our Employees' dedication and passion for their work. They
are our greatest asset.
That's
why we are committed to offering employees and their families a comprehensive
benefits package and award-winning well-being programs. By helping our employees
achieve their full potential, we unlock our own. + Medical, Dental, Life and
Disability Insurance - starts on first day of employment Wealth
Benefits
to help you reach your financial goals;
+ 401K,
Employee Stock Purchase, Basic Life and AD&D Insurance
+ Generous
paid time off program and paid volunteerism
+
Tuition Reimbursement, loan repayment program, company discounts and employee
recognition programs
+
Well-being programs including free nutrition counseling, weight management
programs, sleep improvement program, fitness centers reimbursement, activity
challenges and much more
+ Medical advocacy program to help employees receive the best care from highest quality providers
Equal Opportunity
Employer/Females/Minorities/Veterans/Disability/Sexual
Orientation/Gender Identity or Expression/Religion/Age Human achievement is at
the heart of what we do. We believe that with the right encouragement and
support, people are capable of achieving amazing things. We put our belief into
action by ensuring individuals and businesses are well protected, and by going
even further - making an impact in ways that go beyond an insurance policy.
Nearly
19,000 employees use their unique talents in careers that span a variety of
disciplines - from developing the latest technology to creating and promoting
our products to evaluating future financial risks. We're also committed to
programs that drive education and support volunteerism, which put human beings
first. We do it because it's the right thing to do, and because when our
customers, communities and employees succeed, we all do.
Skills
- Sales
- Customer Support
- Multi-Tasking
- CUSTOMER SERVICE
- Task Management
- Tele calling
- Managing Skills
- Customer Operations
- Written & Verbal Communication
- Organizing Skills
