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  • 5000 - 6000 USD per Month
  • Full Time
  • Posted : 11 months ago

The backbone of the healthcare system is communication — between patients and their doctors, among healthcare teams, and even between practices and third-party providers like pharmacies, labs, and insurance companies.

But healthcare communication today is broken. It’s disconnected, siloed, antiquated, and highly inefficient… we’re trying to fix that.

Klara’s mission is to transform communication in healthcare, so every patient can receive great care.

We believe that the future of healthcare will be amazing. It will be patient-centric and truly connected — so medical teams can work together easily, information can be shared between people and systems seamlessly, and patients can always get the high-quality care that everyone deserves.

Our mission is big, and our team is still growing. And that’s where you come in.

Having recently joined the ModMed family, we are well funded and growing quickly, with plenty of interesting challenges to tackle and foundations to build. It’s an entrepreneurial environment filled with opportunities for personal growth, where there is no shortage of projects to own or game-changing ideas to suggest. We are autonomous, data-driven, humble, and transparent. We have a healthy irreverence for the status quo and a relentless passion for making our users’ lives better. And we believe the power of a talented team can accomplish anything — even revolutionizing healthcare.

Klara is hiring an Implementation Specialist to help support our expanding customer base. As an Implementation Specialist you will manage and support the implementation of Klara’s technology for medical practices of all sizes. You will be working cross-functionally with internal members of the operations and sales teams and externally with key partners and customers. This is an opportunity to join a fast growing technology software company during a pivotal stage of growth.

About The Role

The Copywriter learns what drives our target markets to deliver content that will interest, and ultimately persuade them to purchase our products. This role will collaborate with internal clients and other creatives in establishing lead-generating and brand-building messages mainly for external B2B communications.

  • Develop compelling content that accurately communicates the product’s performance and helps generate brand awareness, search volume, and lead/demand generation across all market segments
  • Edit and proofread content to ensure pieces are error-free and the company voice and brand tone are consistent and on point
  • Collaborate with multiple internal teams to effectively draw interest from discerning physicians
  • Create and coordinate product content for sales enablement tools, templates, white papers, case studies, website copy, print and digital ads, videos, webinars and blog posts
  • Consistently craft email subject lines and body copy that maintain or increase open and click through rates
  • Work with a team to help develop campaigns and then execute across multiple channels
  • Partner with the legal team to ensure materials are aligned with all legal and compliance requirements
  • Research and keep abreast of the latest in the healthcare IT field
  • Bachelor’s degree in Advertising, Journalism, Communications or equivalent work experience
  • 3+ years of professional B2B / SEO writing experience within a high-tech company focused on all types of marketing collateral
  • Ability to communicate advanced technical concepts using plain language
  • Excellent written and verbal communication skills
  • Healthcare experience preferred
  • SaaS / technology background a plus
  • 3Web or print-based creative portfolio demonstrating a range of writing samples from marketing to technical
  • A background of enduring the rigors of fast-paced projects and creative environments
We Offer
  • Extensive career and growth opportunities in a fast-growing technology and health care area
  • The opportunity to work cross-functionally and closely with senior leadership, not only in the Berlin office but also with New York
  • The ability to tap into our investor network (i.e. FirstMark / Google gradient / Project A) to consult with and learn from industry pioneers
  • Competitive compensation package
  • Amazing culture
  • Personal education budget
  • Monthly budget for team events (team building, lunches, happy hours...)
  • Generous vacation policy
  • Remote work opportunities

  • Business-to-Business (B2B)
  • Search Engine Optimization (SEO)
  • Writing
  • Journalism
  • Advertising

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