We're looking for a confident, collaborative leader to join Phreesia as a Client Success Manager! In this role, you'll contribute to our mission by optimizing a solution that best fits the needs of our clients, including primary care, single-specialty and multi-specialty practices, health systems, and hospitals. Utilize your sales and influencing skills by driving adoption and utilization of products, and growing revenue through upsell opportunities. Build strong client relationships to maintain high contract renewal rates and increase overall client satisfaction.
The Client Success Manager will collaborate with Phreesia teams, including Market Development, Support, Product Management, Client Services and Sales, to address customer issues, engage clients at all levels, and execute initiatives to maximize customer value. This role provides a high level of visibility within the organization, clear growth paths within the team, and interactions with clients virtually and/or on-site. If you're an organized, strong communicator with a desire to learn in a fast-paced environment, this role could be the perfect fit!
What You'll Do
What You’ll Bring
Base pay for US is $90,000 - $100,000, depending on qualifications. Phreesia is a fully remote company however, candidates located in ET and CT regions are given priority in the hiring process.
Who We Are
At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.
Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a five-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!
Top-rated Employee Benefits
We strive to provide a diverse and inclusive environment and are an equal opportunity employer