Senior Business Systems Analyst
Mitchell- Full Time
- Posted : 4 years ago
TELECOMMUTE Location, Remote, San Diego, CA
Mitchell is uniquely positioned to simplify, enhance and accelerate claims handling processes across the P&C industry through deep workflow solutions that include unparalleled access to data, advanced analytics and decision support tools. Our expert workflow and adjusting solutions advance the claims management process by enabling automotive physical damage, bodily injury and workers' compensation clients to process claims more accurately, consistently, and cost-effectively.
Mitchell’s solutions provide an expert level of decision support and connectivity within the claims organization and with industry partners to achieve optimal outcomes. Mitchell's comprehensive solution portfolio and robust SaaS infrastructure enables tens of millions of electronic transactions to be processed each month for over 300 insurance companies, including the majority of the top 25 insurance carriers, and over 30,000 collision repair facilities. With an expanding global footprint, Mitchell products are currently utilized in the Americas, Europe and Asia. Mitchell is headquartered in San Diego, California, and has 2,000 employees. For more information, please visit www.mitchell.com.
With Mitchell, Genex and Coventry now one organization, we’ve dramatically expanded our ability to deliver innovative services and technologies to our customers. We’ve also seen career opportunities within our combined organization grow. Each part of our organization helps people recover after a challenging event in their lives.
Mitchell delivers trusted software and services to the property & casualty claims, collision repair and risk management industries with technology-enabled solutions that simplify claims handling, repair processes and pharmacy transactions. Genex helps injured workers return to their jobs in a safe and efficient manner through compassionate case management, reducing health care costs and disability expenses for our customers. Coventry offers the nation’s largest and most diverse set of provider and ancillary networks focused on improving total overall outcomes.
Together, we bring a complete set of proven capabilities for our partners who require more than one-dimensional solutions. We combine innovative technology, insightful analytics and deep expertise to help them reach their ultimate goal—restoring lives.
Job Description
We are seeking an experienced temporary Business Systems Analyst to assist with merger and acquisition processes related to consolidation of corporate business systems (CRM, Finance, UCaas, ITSM, etc.). We have recently closed a significant acquisition and will be working to identify workstreams, processes, and projects to align. Experience with process analysis, system analysis and project management skills are desired.
In this role, you will be participating in many workshops as we learn the acquired company, documenting and coordinating plans for integration including timing, coordination with third party resources to assist with migrations, aligning with existing Product Owners. You should be extremely comfortable in leading in the discovery and analysis, documenting meeting details and creating and reporting project updates. You will work with teams to create new processes and onboard teams to some existing processes.
Analyzes complex business problems to be solved with automated systems. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. Designs details of automated systems. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues.
Responsibilities and DutiesResponsibilities:
- Attend acquisition workstream meetings and document details related to Enterprise Business technology
- Document existing processes of acquired company and baseline current standards
- Provide weekly status reporting in required template formats
- Coordinate with Product Owners of CRM, Finance, ITSM, UCaas, Intranet, HRIS
- Create presentations for leadership teams
- Setup new processes to fill gaps discovered in current procedures to enable the acquired company to fully function
- Assist with training: creation, presentation, communication, Facilitate training and ongoing learning sessions
- Complete data analysis of acquired company vs new company
- Coordinate with MSO/contract resources to manage the actual migration of data from old systems into new systems
*This is a temporary remote position.
Qualifications
- Minimum 8 years of experience functioning as a business analyst or consultant
- Experience with Salesforce, NetSuite, Nice-inContact, SharePoint, Dayforce desired
- Project management experience
- Understanding of data and data migration methodologies
- Strong analytical and problem-solving skills with attention and focus on detail
- Strong communication skills having the ability to adjust presentation based on audience
- Highly logic thinker who can work in a team and cross functional environment
Education Requirements:
Bachelor's Degree in Computer Science, Business Information Systems or similar field or equivalent work experience required.
Mitchell International, an equal opportunity employer, values the diversity of our workforce and the knowledge of our people. Mitchell will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.
Skills
- Sales
- Problem Solving
- Product Management
- Process-oriented
- Data Analysis
- Business Analyst
- NetSuite
- Presentation Skills
