Client Success Specialist
HIMSS- 5000 - 6000 USD per Month
- Full Time
- Posted : a month ago
At HIMSS, we are a catalyst for change in the health and wellness ecosystem. As one of the largest and most experienced global healthcare associations, it is our responsibility to lead this revolution. Our mission is to reform the global health ecosystem through the power of information and technology. Our staff, nearly 250 world-wide, are vital to achieving that mission. We are looking for team members who are curious to ask “What if…?” and have the tenacity to fight for the change we believe in. Join HIMSS to be part of the transformation of health and wellness.
Position Purpose
As a Client Success Specialist, you are an important facilitator of our client’s experience life cycle. Owning the overall client satisfaction through exceptional service while promoting Analytics products and upsell opportunities. You will provide pre-sales support, coordinate program execution, communicate program optimizations and report on marketing and advertising campaigns while ensuring program goals and objectives are met. You possess strong communication and client service skills, a high understanding of Analytics products and solutions, and the ability to juggle multiple projects simultaneously. Acting in partnership with Sales, HIMSS Strategists, Marketing/Sales Enablement, and Finance to ensure the successful set up of client programs at the pre-sale stage while accurately and timely fulfilling all advertising campaigns and revenue delivery.
Essential Functions
What You Will Need To Be Successful
Why We Love HIMSS, And Why You Will, Too
Are you a Changemaker?
Together, we’ll do amazing things for healthcare.
HIMSS is an Equal Opportunity Employer: Vets/Disabled
Skills
- Client Relations
- Communication
- Creative Problem Solving
- Customer Experience
