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Inbound Success Coach

HubSpot
  • 5000 - 6000 USD per Month
  • Full Time
  • Posted : one year ago

HubSpot welcomes individuals to join our Sales team as an Inbound Success Coach (ISC). ISCs must be based remotely within Québec.
The mission of the Inbound Success Coach team is to provide prospects the most immediate and high quality first interaction with HubSpot in order to drive great future customers.


In this role, you will be the true embodiment of HubSpot's Inbound methodology. On a day-to-day basis, you will:
  • Navigate a high volume of product- and sales-related inquiries from prospective businesses looking to learn about the HubSpot platform
  • Conduct consultative pre-qualification of prospects for HubSpot’s sales process via phone and live chat on hubspot.com
  • Help remove technical barriers for our users and recommend software best practices
  • Set up high quality appointments between prospects and appropriate sales team members to dive deeper into needs and solutions using the HubSpot platform
  • Identify and deliver best next steps or resources to assist customers and users
  • Collaborate cross-functionally within HubSpot to improve experience for HubSpotters and HubSpot customers/users alike
We’re Looking For People Who Have:
  • Fluency in English
  • Fluency in French preferred, but not required
  • Full-time availability (40 hours/week) Monday through Friday, specifically with an ability to work mainly 8:30 - 17:30 EST, and occasionally 10:30 - 19:30 EST.
  • A desire to enjoy a long-term career in sales, but you haven’t had previous experience in sales and would like to give it a shot
  • Confidence and experience communicating with different audiences through verbal and written communication
  • A strong technical aptitude to help our users succeed with the HubSpot software
  • A passion for helping our prospective businesses grow
  • Initiative to find the resources needed to be successful in this role
  • An ability to work collaboratively to solve problems
  • HEART (check out our Culture Code)
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.


If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.


Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.


About HubSpot:


HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.


You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.


Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.


By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.

Skills
  • HubSpot
  • Inbound Marketing
  • Sales Processes
  • Online Support
  • Communication
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