Oncourse Home Solutions

Subscribe job alerts


Remote Job

Field Operations Recruiter

Oncourse Home Solutions
  • 5000 - 6000 USD per Month
  • Full Time
  • Posted : 10 months ago

Who We Are


At Oncourse Home Solutions (OHS), we are a people-centric organization. We do what is right for our people so they can do their best when serving our 1.4+ million customers across the U.S. Our mission is to help homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to all by becoming the most forward-thinking and community-driven home solutions organization of the 21st century. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.


We’re innovators, dreamers, problem solvers, and community leaders. Our passion for empowering customers to confidently run their households is what drives us. When our clients need help with home maintenance, repair, or coverage, we’re there. This is what it means to be an Oncourse Super. Supers get it done. We sweat homeownership so our customers don’t have to. We view every day as an opportunity to step up, step out, and remind others that we’re in this together, to stay on course. That’s what it means to lead like a Super.


As a leader in U.S., providing home warranty and home repair services, operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We partner with cities, utilities, insurance providers, retailers, financial service companies and member associations to help them maintain and protect their customers’ most important asset — their home.


We are proud equal opportunity employer, and our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law.  OHS is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment.


Position Summary


Reporting to the Manager, Provider Network Development the Field Ops Recruiter will be responsible for effectively recruiting contractors that service our customers’ home repairs. The Field Ops Recruiter will prospect and vet contractors that provide quality and comprehensive plumbing, electrical, HVAC and appliance services. The Field Ops Recruiter will collaborate with Regional Operations Managers and others to identify and manage gaps in network coverage and negotiate rates.


Responsibilities Include But Not Limited To


  • Recruit providers to establish and maintain a viable provider network.
  • Negotiate provider service rates to control claim costs
  • Perform emergency recruitment of contractors when necessary.
  • Demonstrate awareness of current standards and Codes of Practice.
  • Perform projects as required that may involve field work.
  • Monitor marketplace changes that affect OHS’s business and industry.
  • Demonstrate a commitment to OHS core values and behaviors.
  • All OHS employees are required to: (1) read and strictly adhere to all compliance policies and procedures of the various OHS entities, as applicable; and (2) work together with their teammates to resolve compliance issues.
  • The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary (included in all job descriptions).


We’re Excited if This is You


  • Prior work history in the service business is highly desired.
  • Background and understanding of plumbing / heating / electrical or similar environment.
  • Understanding of consultative selling skills (Introduction, Probing, Handling Objections, Identifying Buying Signals).
  • Strong oral and written communications skills with emphasis on negotiation and collaboration.


Education


High School Diploma


Competencies


Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.


Conflict Management - Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.


Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.


Organizing - Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.


Perseverance - Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.


Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.


Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.


Computer Skills Needed To Perform This Job


  • Proficiency in Microsoft and Google Suites

Skills
  • Microsoft
  • Google Suites
  • Field Operations Recruiter
  • consultative selling
  • Communication
Apply

Similar Jobs

Remote Job

Case Manager (CSR) - Texas (Remote)

Sneed & Mitchell LLP
  • 6 days ago

    • At Sneed & Mitchell, the work we do matters for our clients and their families. For thousands of Americans, we’re their last line of defense against insurance companies, large corporations, or defective products. From attorneys to client support staff, and creative marketing to operations

Remote Job

Operations Manager

AvenueHQ
  • 6 days ago

    • Reporting to the CEO, the Operations Manager is accountable for the delivery and performance of Avenue’s CX, Design and Client Marketing teams. Leading these teams gives this role responsibility for the daily experience of our 1,000+ clients throughout North America.As Avenue’s Operation
Remote Job

Business Analyst

Maids.cc
  • 6 days ago

    • We're continuously on the hunt for talented Business and Data Analysts to join Maids.cc!What You’ll Do:Understand a problem from a business perspective, extract and analyze relevant data, and create an automated solution that would solve it.Create new websites, apps, and features to gain n
Remote Job

Sales Development Representative (m/f/d)

Thorit GmbH
  • 2 weeks ago

    • We are a modern digital agency based in Stuttgart with comprehensive expertise in data intelligence, technology, and marketing. We optimize the marketing performance of our clients and find creative ways to leverage the latest technologies for sustainable growth and scalability. In addition to our l
Remote Job

Rater - United States

TELUS International AI Inc.
  • 3 weeks ago

    • Why USWe partner with the world's most innovative companies to develop and improve their AI powered products. Whether it’s improving the relevance of search engines or training digital assistants to understand more languages and dialects, our teams help break machine-learning barriers and

Remote Job

Talent Coordinator (Remote)

Bubblegum Casting Pty Ltd
  • 3 weeks ago

    • Lights, Camera, Action - Bubblegum Casting and Hunter Talent, Australia's premier talent agencies, are on the lookout for a vibrant and dedicated individual to step into the spotlight as our newest Talent Coordinator.Your role? As our Talent Coorindator, you'll be working remotely, inte
Remote Job

Claim File Manager (CSR) - (Texas - Remote)

Sneed & Mitchell LLP
  • 4 weeks ago

    • At Sneed & Mitchell, the work we do matters for our clients and their families. For thousands of Americans, we’re their last line of defense against insurance companies, large corporations, or defective products. From attorneys to client support staff, and creative marketing to operations

Remote Job

Remote Travel Agent

Unplugged Travel
  • 4 weeks ago

    • ***Applicants currently accepted from the USA, Mexico, Australia. We are seeking a detail-oriented and highly organized Remote Travel Agent to join our team. The ideal candidate will have excellent communication skills, a passion for travel, and the ability to work independently. As a Remote Travel

Remote Job

Sales Development Representative

Rentable
  • 4 weeks ago

    • We’re Changing the Rentals IndustryWe’re a profitable, growth-stage company building industry-leading martech and data SaaS products for the rentals industry. While originally known for building and operating one of the U.S.’s largest rental marketplaces - Rentable, we recently launched a mart
Remote Job

Inside Sales Representative

Groq
  • 4 weeks ago

    • At Groq. We believe in an AI economy powered by human agency. We envision a world where AI is accessible to all, a world that demands processing power that is better, faster, and more affordable than is available today. AI applications are currently constrained by the limitations of the Graphics Pro
View All