Everflow is the SaaS Partner Marketing platform that goes beyond managing affiliates: Track every performance channel, integrate your tech stack and drill down into what delivers ROI.
Founded in 2016 by industry veterans, we are based in San Francisco, Montreal and London with a distributed team across the US, Europe and Asia.
With clients including direct advertisers, agencies and innovative startups, we have quickly become a market leader in this space. The Customer Success Team is responsible for the full lifecycle and growth of the customers. We are looking for a motivated, creative, team member to join our first in class customer support team.
As part of Everflow's Customer Success team, you will form strong, trusting relationships with customers built on your deep understanding of the Everflow platform and the digital marketing ecosystem. The Support team reactively interacts in real time with customers via a live chat platform as well as on calls. As one of the main touch points to customers, it’s also the responsibility of the customer success team to work closely with the product, sales, marketing and partnership teams.
You must bring both a strategic and technical mindset to the table, love teaching people and have a passion for engaging with our customers. As a growing company and team, you need to be comfortable with identifying patterns, suggesting solutions, and possibly creating a framework / process.
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