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Customer Success Manager

PermitFlow
  • 80000 - 110000 USD per Year
  • Full Time
  • Posted : 4 weeks ago

PermitFlow’s mission is to streamline and simplify construction permitting in the $1.6 trillion United States construction market. Our software reduces time to permit, supporting permitting end-to-end including permit research, application preparation, submission, and monitoring.

We’ve raised $5.5m+ led by Initialized Capital, Y Combinator, and the founders and executives from Zillow, PlanGrid, Thumbtack, Opendoor, Bluebeam, Uber, Twitter, HubSpot, Procore, Yelp, Brex, and more.

Our team is remote first and consists of architects, structural engineers, permitting experts, and workflow software specialists, all who have personally experienced the pain of permitting.

Who you are?


What You’ll Do:

As an early Customer Success Manager at PermitFlow, you’ll work alongside the Head of Customer Success to both support our rapidly-growing customer base, and develop and iterate on processes.


The ideal candidate for this role is a proactive team player that is willing to dive in head first in the face of ambiguity, and a customer-first thinker who can rationalize the needs of our customers’ businesses with our own priorities.

🙌 Qualifications & Fit:


💙 Benefits


Compensation Range: $80K - $110K

Skills
  • Analytical Skills
  • B2B Software
  • Business-to-Business (B2B)
  • Communication
  • Customer Satisfaction

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