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Customer Service Representative (Work from Home) (Amazon)

BCJobs
  • 5000 - 6000 USD per Month
  • Full Time
  • Posted : a month ago

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
For the customer service representative role, the requirements include a high school diploma or equivalent, the ability to stay calm when customers are stressed or upset, comfort with using computers, and experience in customer support.

Skills
  • Communication
  • Customer Support
  • Problem Solving
  • coordinating
  • customer success

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