Subscribe job alerts

Remote Job

Customer Service Representative - Remote | WFH

Get.It Recruit - Administrative
  • 5000 - 6000 USD per Month
  • Full Time
  • Posted : 4 weeks ago

We are a leading membership organization that represents some of the world's most talented music creators. We are passionate about music and dedicated to helping our members succeed in their careers. We offer a dynamic and rewarding work environment where you can make a real impact on the music industry.

About The Role

We are seeking a Customer Service Representative to join our team and provide exceptional support to our general licensing non-VIP customers. You will play a vital role in ensuring our customers are compliant with our license agreements and that they have a positive experience with our company.


  • Provide high-quality, best-in-class customer service to general licensing non-VIP customers
  • Answer account and billing questions, resolve disputes, and provide accurate and timely information regarding payment and/or reporting terms
  • Resolve customer issues and complaints effectively and efficiently
  • Process payments according to PCI compliance protocols
  • Maintain customer records and update account information
  • Communicate with customers using professional and pleasant etiquette via telephone, email, and instant message chat
  • Proficient in the knowledge and practical use of up-to-date versions of Microsoft Office and Google Docs/Sheets


  • Excellent written and verbal communication skills
  • Ability to problem-solve independently and handle multiple tasks and projects simultaneously
  • Strong work ethic and a commitment to providing excellent customer service
  • Proficient in the use of computers and software applications
  • Ability to work independently and as part of a team
  • Bachelor's degree in a related field is preferred
  • Competitive salary and benefits package
  • Opportunity to work with a talented team of music professionals
  • Make a real impact on the music industry
  • Dynamic and rewarding work environment
  • Employment Type: Full-Time

  • google docs
  • Google Sheets
  • written and verbal communication
  • Multi-Tasking

Similar Jobs

Remote Job

Technical Project Manager

Bytecode IO, Inc
  • 4 hrs ago
  • Why work at Bytecode IO: Change lives with data | Work remotely within the USA | Learn new technologiesCompany Description: Bytecode IO is a remote consulting company focused on helping businesses make the best use of their data. We provide our clients expertise in data architecture, data engineerin

Remote Job

Business Operations Associate

  • 4 hrs ago
  • Synterex, Inc. is a global consortium of highly experienced clinical development professionals specializing in medical writing, submission publishing, and clinical science and operations support. Synterex offers remote or on-site services, with a focus on providing clear, concise, accurate, and full

Remote Job

Customer Service Representative - North America

  • 2 days ago
  • Natural Brew Inc the manufacturer of SmartBrew Craft Brewery System - is looking for a Customer Service Representative to join our team located remotely in the United States. As a leading craft beer system supplier in the craft beer, cider, seltzer, and distilling indu

Remote Job

Customer Support Associate

  • a week ago
  • Join a leading insurtech company that is unlocking the potential of digital insurance to help everyone protect what matters most! Are you up for the challenge?Sure was founded in 2015 and is the digital insurance platform that empowers brands and carriers to distribute products quickly. Our solution

Remote Job

Customer Success Manager

  • a week ago
  • Our mission (share it!):Optiwatt’s mission is to reverse global warming through the advancement of electric vehicle adoption and electrification. We make home energy usage cheaper, greener, and more simple by building towards the world’s largest network of connected and intelligent electric vehi

Remote Job

Business Development Food Safety

Yoh, A Day & Zimmermann Company
  • 2 weeks ago
  • We represent a client looking for a Business Development Manager in the Food Safety testing industry. This is a remote position and we are looking for a candidate in the Northeast (PA, NJ, or NY) Regional Travel: 50% - 80% Salary Range: $80,000 to $106,000 Responsible for profitable revenue growth

Remote Job

Customer Service Representative

Crump Life Insurance Services
  • 2 weeks ago
  • Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.1. Handle and process incoming agent/carrier inquir

Remote Job

Regional Sales Representative - Southwest

  • 2 weeks ago
  • Job Summary: Responsible for revenue growth, expanding product and service offerings (Signage, Refresh & Remodel, Energy, Brand Environments and Facilities Maintenance) and customer satisfaction of assigned accounts. Primarily achieved through prospecting, relationship building, networking, stro

Remote Job

Field Service Engineer

Park Place Technologies
  • 2 weeks ago
  • Field Service EngineerThe Field Service Engineer is responsible for providing onsite system diagnostic and analytical support to customers within a geographic territory, or assigned to a specific account, supporting the customer per the terms of the SLA (Service Level Agreement) with Park Place Tech

Remote Job

Customer Service Representative - Bilingual Cantonese - Remote

  • 2 weeks ago
  • Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!MUST LIVE IN STATE LISTEDRequired Start date: 01/09/2024SHIFT IS MONDAY- FRIDAYModivcare is looking for optimistic individuals to

View All