We are seeking an experienced and dynamic Account Manager to join Minerva, an early-stage startup in the fintech space. You will be at the forefront of driving customer success, responsible for nurturing relationships, identifying growth opportunities, and ensuring our clients derive maximum value from our products and services. You will work closely with clients to understand their unique business challenges and objectives, leveraging your expertise to propose tailored solutions that meet their needs. Leveraging your previous experience in startups and product-based B2B environments, you will have the opportunity to bridge the gap between our clients and solutions. This role offers an exciting opportunity to be part of a fast-paced, entrepreneurial environment where your contributions directly impact our growth trajectory. The role will be a part of the GTM team This is a full-time remote role, with occasional (quarterly) in-person opportunities to meet and get to know the rest of the team.
Role Overview
Ideal Characteristics:
Requirements:
Our commitment to you
About Minerva
Minerva is a proactive anti-money laundering (AML) platform for leading financial organizations. Minerva helps compliance teams stop bad actors at the door with predictive intelligence so that the good guys can stay one step ahead. (gominerva.com). Founded by former anti-money laundering execs with a passion for making real progress against financial crimes and driving innovation using academic methods in machine learning. Backed by some of the best VC firms, we’re looking for people who share in our mission with a similar passion for what they do, to help us in our journey to help stop the flow of illicit funds.
Minerva’s culture is built on saying what we mean, meaning what we say and being impeccable with our word. We are responsible for our words and actions and its impact on others. There is no room for disrespect and discrimination but infinite room for diversity and daring. We like our policies, processes, and procedures tight and to the point. We always ask ‘what problem are we trying to solve before we create solutions?’. Our value is measured by the efficiency and efficacy with which our clients can identify and disrupt financial predators.
Join us at Minerva and help shape our Client Success initiatives as we strengthen and impact the industry overall. This is an opportunity to make a significant impact in an early-stage startup, where your strategic thinking and operational excellence will be highly valued.
Minerva is an equal opportunity employer: we take each and every application seriously and consider all applicants with the same level of care and attention. We’re open-minded, and happy to consider highly motivated applicants who can learn quickly and have a demonstrable track record of success.
Benefits
We look forward to receiving your application!