degreed

Subscribe job alerts


Remote Job

Technical Success Manager

degreed
  • full_time
  • Posted : 4 years ago

Degreed is an Enterprise SaaS company with a strong financial position and a clear mission. Degreed exists to recognize and grow people’s expertise. Our mission is to make skills the currency of work. We invest in experiences that generate a real time skill profile, thereby empowering people to find and access career growth opportunities.

We are looking for an energetic Technical Success Manager to become the trusted technology partner to Degreed clients.

RESPONSIBILITIES
  • Use your technical and product expertise to define and drive our clients’ overall technical strategy
  • Partner with the Client Success Manager to identify key technical strategies that will unlock business value for clients
  • Become an internal advocate of the client and bring the voice of the customer into the rest of the organization through periodic client health checks and technical integration audits
  • Collaborate closely with the Technical Support, Product and Engineering teams at Degreed to deliver meaningful outcomes and increasing business value to our clients
  • Other duties as assigned
REQUIREMENTS
  • You have at least 2-4 years experience delivering technical solutions in a consultative role at a SaaS company
  • You have a working technical knowledge of industry standard practices for implementing file feeds, API, webhooks, SSO authentication
  • You have excellent written and verbal skills, particularly in conveying technical concepts in a way that is easy for an audience of various technical skills to understand
  • You have demonstrated creative thinking and problem-solving skills
  • You are able to partner cross-functionally and work with internal experts to resolve issues and identify patterns for client technical requests
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

See Degreed Jobs for more details on Degreed and why you should come work with us! 

Skills
  • saas
  • technical support
Apply

Similar Jobs

Remote Job

Sales Development Representative (m/f/d)

Thorit GmbH
  • 4 weeks ago

    • We are a modern digital agency based in Stuttgart with comprehensive expertise in data intelligence, technology, and marketing. We optimize the marketing performance of our clients and find creative ways to leverage the latest technologies for sustainable growth and scalability. In addition to our l
Remote Job

Customer Account Manager

Funnelytics Inc
  • 2 months ago

    • About Funnelytics: Funnelytics is a cutting-edge marketing technology startup specializing in a SaaS platform that revolutionizes the way businesses visualize and optimize their marketing funnels. Our innovative platform provides intuitive, actionable insights, empowering marketers to craft com
Remote Job

Account Executive

Relay Commerce
  • 2 months ago

    • About Relay Commerce: Relay Commerce is a group of talented and seasoned SaaS operators building the best environment to grow B2B SaaS companies. We’re acquiring bootstrapped e-commerce software tools from exceptional founders with the goal of accelerating growth through investments in people,
Remote Job

Website Developer / Designer - Remote (Work from Home)

StubGroup
  • 2 months ago

    • Who we are:We are a team of hard-working marketers running a Google Partner ad agency.We help businesses large and small. Most of our clients are located in the United States, and our team members are located throughout the United States and around the world.Check out our website: stubgroup.comWhat

Remote Job

Customer Support Specialist

VelocityEHS
  • 2 months ago

    • THE OPPORTUNITY:This is a remote opportunity and open to candidates that reside in the United States and Canada.VelocityEHS differentiates its offering in the marketplace by providing service and support that is unparalleled in its industry. Our Support team provides B2B technical support to our cus
Remote Job

Educational Content Writer

Orange Logic
  • 2 months ago

    • For more than two decades, Orange Logic has empowered a wide range of clients with its digital asset management system, Cortex. We’ve worked with almost every industry, from Finance to NGOs, Media giants to educational institutions; securing and organizing their assets. This role creates content d
Remote Job

Sales Development Representative

meritt
  • 2 months ago

    • meritt. is delighted to present a unique opportunity to work at one of the fastest growing fintech companies (Crescent) + receive world class training (Rampd).About Company Crescent is a banking and treasury platform for businesses. Using Crescent, you can create an experience that will generate the
Remote Job

Customer Care Specialist

The Mandt System
  • 2 months ago

    • The Company: The Mandt System is a well-established Learning & Development Company, operating since 1975. We specialize in delivering training and consultation services, with a primary goal of partnering with organizations in multiple sectors. Our focus is on preventing, de-escalating, and manag
Remote Job

Educational Content Writer

Orange Logic
  • 3 months ago

    • For more than two decades, Orange Logic has empowered a wide range of clients with its digital asset management system, Cortex. We’ve worked with almost every industry, from Finance to NGOs, Media giants to educational institutions; securing and organizing their assets. This role creates content d
Remote Job

Product Manager

Hiver
  • 3 months ago

    • Hiver offers teams the simplest way to offer outstanding, personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide atte
View All