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Associate, Totogi

Crossover for Work
  • Full Time
  • Posted : 3 years ago

TELECOMMUTE                                Location: Remote, India

Crossover is the world's #1 source of remote full-time jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Totogi. Have you got what it takes?

Anyone who has taken a course or read a book about business understands that change-resistant incumbents in multibillion-dollar industries are just sitting ducks waiting to be hunted. Sears, Blockbuster, Blackberry - all ducks.

In the telecommunications industry, we are the hunters.

Totogi is disrupting the telco industry by introducing the world’s most advanced customer management system, which allows our enterprise customers to scale at an unprecedented pace, rendering their previous providers useless. We’re looking for bright, young business minds to help our customers get the service they need.

Unlike in most companies, you won’t just sit around all day cranking out tasks and wondering whether you’re doing them correctly. Instead, we’re actively invested in your growth and development, providing dedicated coaches who will help you build your skill set and launch your career.

If you have a strong business acumen, superior soft skills, and a desire to get on the fast track to management, join Totogi’s professional services team!

  • Ability to work 100% remotely

About Totogi

Totogi is focused on building telco software for the public cloud and is completely redefining how carriers engage with their subscribers to drive customer love! We are a product-driven telco software company made up of some of the best minds from the telecoms industry and the brightest engineering talent across the globe. Change the game with us.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with Crossover

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

What to expect next:

  • You will receive an email with a link to start your self-paced, online job application.
  • Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.

Important! If you do not receive an email from us:

  • First, emails may take up to 15 minutes to send, refresh and check again.
  • Second, check your spam and junk folders for an email from Crossover.com, mark as “Not Spam” since you will receive other emails as well.
  • Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.
  • If all else fails, just reset your password by visiting https://www.crossover.com/auth/reset-password if you already applied using LinkedIn EasyApply.




Responsibilities and Duties
  • Conducting Customer Interviews: Understanding and rationalizing customers’ business requirements for service implementation
  • Translating Customer Requirements: Making complex customer requirements simple and actionable for our implementation technicians
What You Won’t Be Doing
  • Assisting customers with technical issues
  • Renegotiating terms of engagement
Associate Key Responsibilities
  • Simplify and rationalize complex business requirements for the implementation team
Basic Requirements
  • University degree in a business-related field OR at least 2 years of business experience
  • At least 2 years of experience in a customer-facing role
  • Ability to work 100% remotely

Skills
  • Business Development
  • Customer Service
  • Recruiting Associate
  • Systems Implementation

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